About FRSA

Our Purpose

Family Relationship Services Australia (FRSA) is the national peak body for family relationship and support services.

Our purpose is to provide national leadership and representation for services that work to strengthen the wellbeing, safety and resilience of families, children and communities.

To achieve this, FRSA supports the community based services that work with families, children and communities. FRSA also draws on the expertise of service providers to understand the changing needs of families accessing services and to inform public policy. FRSA works collaboratively with the Australian Government and its agencies, related service networks, peak bodies and advocacy groups.

Our vision is for an Australian society that is enriched through respectful relationships in all their diversity.

Our Members

FRSA member organisations deliver professional, quality assured family and relationship services across Australia through more than 400 outlets.  Our membership includes faith-based and secular organisations, ranging in size and scope from small local community organisations to large state-wide and national service providers.  The diversity of our membership network is a strength, reflecting the diversity of families and communities in contemporary Australian society.

Our mission is to provide national leadership and representation for the development and delivery of quality relationship services and public policy relevant to individual and family relationships.

Our Values

Our Values
1. Reconciliation
       We respect and value Aboriginal and Torres Strait Islander peoples and their cultural heritage.    
2. Cultural Diversity  
       We respect and value cultural diversity, including diversity in personal and religious values. 
3. Diversity in Family Structures
       We embrace the diversity of family structures that are part of the fabric of contemporary society.
4. Respect and Safety
       We believe that everyone has a right to enjoy respect and safety in all of their relationships.
5. Rights of Children and Young People
      We believe that children and young people have the right to safety and their voices should be heard when adults make decisions that affect them.
6. Social Inclusion 
      We value the strengths that individuals and families contribute to the social and economic wellbeing of their communities and support equality of opportunity for all.
7. Valuing People
      We value the work of both professionals and volunteers in the family relationship services sector and support their right to fair working conditions and career development opportunities. 
8. Quality 
      We are committed to high professional standards and continuous improvement in service delivery.
9. Sustainability
      We believe that social policy and programs should be responsible and sustainable with regard to environmental and economic impacts.
10. Collaboration
      The interests of families and children are best served through collaboration that integrates policy, practice and research.

These values underpin FRSA’s work; they are further articulated in related documents, including FRSA’s Reconciliation Action Plan 2010-2013, the FRSA Policy and Procedures Manual and Staff Code of Conduct.

Our Goals

The FRSA Strategic Plan 2010-2013 outlines our key objectives against the following 3 goals:

1. Promote the wellbeing, safety and resilence of families, children and communities through national leadership and representation.  

2. Support the continuous enhancement of services provided to Australian families and the capacity of the family services sector. 

3. Build a sustainable, effective peak body with a long-term outlook. 

Our Sponsors

FRSA and the services provided by its member organisations are funded through the Commonwealth Government's Family Relationship Services Program. This program receives appropriations from the Attorney-General's Department (AGD) and the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA). The Program is administered on behalf of both Departments by FaHCSIA through its Family Relationship Services Branch and the FaHCSIA State and Territory Office (STO) network.
FRSA works collaboratively with the Commonwealth Government and the Australian Parliament, with no affiliation to a political party or movement.

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Key People