Member Services Directory:

Please select your desired State:

Regions within VIC:

Barwon	Central Highlands
East Gippsland	Gippsland
Goulburn	Loddon
Mallee	Melbourne
Ovens-Murray	Western District
Wimmera



>> click here for Organisations      >> click here for Family Relationship Centres



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Organisations in the state of VIC :

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Anglicare Victoria
(03) 9412 6133 | www.anglicarevic.org.au
PO Box 45, ABBOTSFORD, VIC, 3067



Service outlets * Bayswater Broadmeadows Frankston Gippsland

Anglicare Victoria is one of the States largest providers of care and support to children, young people, and families in crisis. They provide support through practical care that makes a lasting difference.  The  following family relationship services are available: 

• Childrens Contact Services
• Family Relationships Education and Skills Training

 

 * not all services listed are available in each location.  Please contact the agency for detail.

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Australian Greek Welfare Society
(03) 9388 9998 | www.agws.com.au
7 Union St, BRUNSWICK, VIC, 3056



The Australian Greek Welfare Society provides aged and disability services, child and community services, advocacy, policy development, and research in an innovative, culturally and linguistically appropriate manner.  They provide the following family relationship services: 

• Men and Family Relationship Services

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Berry Street Victoria
03 9429 9266 | www.berrystreet.org.au
1 Salisbury Street, Richmond, VIC, 3084



Service outlets* Morwell Shepparton Heidelberg Clayton Richmond

Berry Street Victoria is the largest independent child and family welfare organisation in Victoria providing an extensive range of services to children, youth, and families across rural, regional and metropolitan Victoria.  They provide the following family relationship services: 

• Childrens Contact Services
• Adolescent Mediation and Family Therapy

* not all services listed are available in each location.  Please contact the agency for detail.

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Bethany Community Support
(03) 5278 8122 | www.bethany.org.au
PO Box 324, NORTH GEELONG, VIC, 3215



Service outlets*  North Geelong Norlane Surfcoast shire

Bethany Community Support provides counselling, educational and advocacy services for local people and their families to improve the quality of their lives and the community in which they live.  They provide the following family relationship services: 

• Family Relationship Counselling
• Childrens Contact Services
• Family Relationships Education and Skills Training
• Men and Family Relationship Services
• Specialised Family Violence Services 
• Supporting Children after Separation Program

* not all services listed are available in each location.  Please contact the agency for detail.

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Brotherhood of St Laurence
03 9483 1183 | www.bsl.org.au
67 Brunswick St, FITZROY, VIC, 3065



Service outlets* Fitzroy Craigieburn Frankston

The Brotherhood of St Laurence provides a full range of services over a large area spanning from Craigieburn in Melbournes north, through inner Melbourne and down to Frankston on the Mornington Peninsula for individuals, the elderly, people with disabilities, and for refugees and migrants.  They provide the following family relationship services: 

• Family Relationship Services for Carers
• Family Relationship Services for Humanitarian Entrants 

* not all services listed are available in each location.  Please contact the agency for detail.

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Centacare Ballarat
(03) 5337 8999 | www.centacareballarat.org.au
4-6 Peel St North, BALLARAT, VIC, 3350



Service outlets* Ballarat Mildura Warrnambool/South Australian Border Hamilton Horsham Bacchus Marsh Colac

Centacare is the official welfare organisation of the Catholic Diocese of Ballarat and provides a wide range of services to individuals, couples and families with services that are available to all regardless of race, religion or economic status.  They provide the following family relationship services:   

• Family Dispute Resolution
• Family Relationship Counselling
• Parenting Orders Program
• Family Relationships Education and Skills Training

 

* not all services listed are available in each location.  Please contact the agency for detail.     

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Centacare Catholic Family Services Melbourne
(03) 9287 5555 | www.centacaremelbourne.org.au
PO Box 196, EAST MELBOURNE, VIC, 8002



Service outlets * East Melbourne Bundoora Dandenong Footscray Geelong Malvern Fitzroy Mitcham

Centacare Catholic Family Services works on behalf of the Archdiocese in Melbourne and provides programs and services to assist families and individuals in the development of strong and healthy relationships, and encourages connectedness within communities.  They provide the following family relationship services: 

• Family Dispute Resolution
• Family Relationship Counselling
• Parenting Orders Program
• Family Relationships Education and Skills Training

* not all services listed are available in each location.  Please contact the agency for detail.

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Centacare Sandhurst (Bendigo)
(03) 5443 9577 | www.centacare-sandhurst.org.au
PO Box 255, BENDIGO, VIC, 3552



Service outlets* Bendigo Shepparton Echuca Wodonga Wangaratta Wedderburn Cobram

Centacare is a family welfare agency offering a range of counselling, support and education services.  They provide the following family relationship services: 

• Family Dispute Resolution
• Family Relationship Counselling
• Family Relationships Education and Skills Training

* not all services listed are available in each location.  Please contact the agency for detail.

 

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Child & Family Services Ballarat
(03) 5337 3333 | www.cafs.org.au
115 Lydiard St North, BALLARAT, VIC, 3350



Service outlets* Ballarat Bacchus Marsh Daylesford Ararat

Child & Family Services Ballarat is a community service organisation that assists families and children at risk, and provides services such as family support, infants programs, financial counselling, men’s groups, foster care and homelessness programs.  They provide the following family relationship services: 

• Childrens Contact Services
• Men and Family Relationship Services

* not all services listed are available in each location.  Please contact the agency for detail.

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Childrens Protection Society
(03) 9450 0900 | www.cps.org.au
70 Altona Street, WEST HEIDELBERG, VIC, 3081



Service outlets Thomastown Heidelberg

Childrens Protection Society is an independent child welfare organisation which provides childe and family services including a dedicated Father Support Service Team and has a specialist therapeutic counselling program for children who have been sexually abused, children with sexualised behaviours, and children with sexually abusive behaviours.  They provide the following family relationship services: 

 • Men and Family Relationship Services (counselling and support to fathers in the care of their children.)

 * not all services listed are available in each location.  Please contact the agency for detail.

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City of Greater Geelong
03 5227 0819 | www.geelongcity.vic.gov.au
245-249 Pakington Street, NEWTOWN, VIC, 3220



The City of Greater Geelong provides a range of services to families in the Geelong region, including the Regional Parenting Service which is committed to improving the level of parenting skills in the community through the provision of group parent programs and activities.  They provide the following family relationship services:

• Family Relationships Education and Skills Training

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Community Connections (VIC)
1300 361 680 | www.comconnect.com.au
PO Box 404, WARRNAMBOOL, VIC, 3280



Service outlets* Warrnambool Hamilton Portland Camperdown Geelong

Community Connections (Vic) is an independent, not-for-profit, non-government organisation that provides a range of human and social justice services to families, children and individuals who are residents of the South Western region of Victoria.  They provide the following family relationship services: 

• Family Relationship Centres
• Family Dispute Resolution
• Childrens Contact Services
• Post Separation Cooperative Parenting

* not all services listed are available in each location.  Please contact the agency for detail.

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Community West
(03) 9363 1811 | www.communitywest.org.au
822 Ballarat Rd, DEER PARK, VIC, 3023



Community West is a multi-program agency servicing Melbournes western suburbs. They offer services which are pivotal to building social capital in Melbournes Western Suburbs including Education, Legal, Childrens Contact and Family Violence services.  They provide the following family relationship services:

• Childrens Contact Services
• Specialised Family Violence

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Crisis Support Services
(03) 8371 2800 | www.crisissupport.org.au
PO Box 2335, FOOTSCRAY, VIC, 3011



Crisis Support Services Inc. (CSS) is Australias leading professional telephone counselling and training provider. Operating 24 hours a day, seven days a week, CSS is accredited by the American Association of Suicidology in counselling and suicide prevention, and has a 50 year history of helping people in crisis. CSS manages more than 10 professional help lines, including Mensline Australia, the Victorian Suicide Helpline and the beyondblue Information Line. 

They provide the following family relationship services: 

• Mensline Australia 1300 78 99 78

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Drummond Street Relationship Centre
(03) 9663 6733 | www.dsrc.org.au
195 Drummond St, CARLTON, VIC, 3053



Drummond Street Relationship Centre is a non-denominational non-government organisation which provides relationship counselling and group work to people from diverse backgrounds. They also offer an education and training service on all aspects of relationship work. Services include: - Family Relationship Counselling - Education and Training - Same-sex programs - Family Dispute - Separated Dads Program.  They provide the following family relationship services:

• Family Relationship Counselling

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Eastern Access Community Health (EACH)
(03) 9871 1800 | www.each.com.au
46 Warrandyte Rd, RINGWOOD, VIC, 3134



Service outlets* City of Whitehorse Lilydale  Healesville Yarra Junction  Ferntree Gully Ringwood

Eastern Access Community Health (EACH) delivers a range of community health services that improve the physical, mental and social well-being of individuals, families and communities in Melbournes eastern suburbs.  They provide the following family relationship services: 

• Family Relationship Centres
• Family Relationship Counselling
• Family Relationships Education and Skills Training
• Men and Family Relationship Services
• Specialised Family Violence Services

* not all services listed are available in each location.  Please contact the agency for detail.

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Family Life
(03) 9598 2133 | www.familylife.com.au
197 Bluff Rd, SANDRINGHAM, VIC, 3191



Family Life is a community owned and managed family and youth service agency responding to the needs of people who are experiencing stress and are at risk of family breakdown. Services are primarily provided to people in the Southern Suburbs of Melbourne, Victoria, Australia.  They provide the following family relationship services: 

Service outlets* Sandringham Frankston

• Family Relationship Centres
• Family Dispute Resolution
• Family Relationship Counselling
• Family Relationships Education and Skills Training
• Men and Family Relationship Services
• Specialised Family Violence Services

* not all services listed are available in each location.  Please contact the agency for detail.

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Family Mediation Centre
(03) 9556 5333 | www.mediation.com.au
PO Box 2131, MOORABBIN, VIC, 3189



The Family Mediation Centre provides workplace and family mediation as well as family law mediation and conciliation, post-separation parenting courses, and relationship counselling.  They provide the following family relationship services: 

Service outlets* Ringwood Narre Warren Frankston Moorabbin Traralgon

• Family Relationship Centres
• Family Dispute Resolution
• Family Relationship Counselling
• Adolescent Mediation and Family Therapy
• Men and Family Relationship Services
• Supporting Children after Separation Program

* not all services listed are available in each location.  Please contact the agency for detail.

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Family Relationships Institute (RELATEWELL)
(03) 9354 8854 | www.relatewell.org.au
21 Bell Street, COBURG, VIC, 3058



Family Relationships Institute Inc (RELATEWELL) is a non-profit organisation providing significant life stage transition opportunities for individuals, couples and families to achieve enhanced relationship skills.  They provide the following family relationship services: 

Service outlets* Mt Dandenong

• Family Relationships Education and Skills Training

* not all services listed are available in each location.  Please contact the agency for detail.

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FamilyCare
(03) 5823 7000 | www.familycare.net.au
PO Box 1069, SHEPPARTON, VIC, 3632



Service outlets* Shepparton Seymour Goulburn Valley Kinglake Wallan Alexandra

FamilyCare is a non-government, not-for-profit organisation offering a range of support services to families in Shepparton, Seymour, Cobram, Alexandra, Kinglake, Wallan and surrounding districts.  They provide the following family relationship services: 

• Family Relationship Centres
• Men and Family Relationship Services

 

* not all services listed are available in each location.  Please contact the agency for detail.

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Gateway Community Health
(02) 6022 8888 | www.uhchs.vic.gov.au
PO Box 173, WODONGA, VIC, 3689



Gateway Community Health provides quality health and well being services to individual and families within the community of Wodonga, Shires of Indigo, Towong, and the Keiwa valley of the Alpine Shire.  They provide the following family relationship services: 

• Family Relationship Counselling
• Adolescent Mediation and Family Therapy
• Family Relationships Education and Skills Training
• Men and Family Relationship Services

* not all services listed are available in each location.  Please contact the agency for detail.

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GordonCare for Children
(03) 9555 1439 | www.gordoncare.org
PO Box 19, HIGHETT, VIC, 3190



Service outlets* Highett Frankston Boronia Pakenham Mentone Narre Warren

GordonCare for Children provides residential services for children who are no longer able to reside in their family homes due to protective concerns. They provide services for separated families to help children develop better relationships with both parents and extended family members following separation and divorce.  They provide the following family relationship services:  

• Childrens Contact Services
• Parenting Orders Program

* not all services listed are available in each location.  Please contact the agency for detail.

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LifeWorks Relationship Counselling & Education Services
(03) 9654 7360 | www.lifeworks.com.au
Level 5, 227 Collins St, MELBOURNE, VIC, 3000



Service outlets* Melbourne Bayswater Broadmeadows Chadstone Frankston Geelong Moonee Ponds Preston Wangarratta Wyndham

LifeWorks Relationship Counselling and Education Services provides counselling, family dispute resolution, mediation and education for individuals, couples, families, children and adolescents.  They provide the following family relationship services:  

• Family Dispute Resolution
• Family Relationship Counselling
• Family Relationships Education and Skills Training
• Men and Family Relationship Services
• Early Intervention Service

 

 

 

* not all services listed are available in each location.  Please contact the agency for detail.

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MacKillop Family Services
(03) 9687 7166 | www.mackillop.org.au
1/123 Paisley St, FOOTSCRAY, VIC, 3011



MacKillop Family Services is one of the largest providers of child and family services in Victoria. They are committed to both direct service provision and broader social change through advocacy and social policy through various programs for children, youth, families, disability and individual support services.  They provide the following family relationship services: 

Service outlets* Footscray North Geelong Maidstone

 • Family Relationship Centres 
• Family Relationships Education and Skills Training

 

 * not all services listed are available in each location.  Please contact the agency for detail.

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Mallee Family Care
03 5021 7400 | www.malleefamilycare.com.au
122 Ninth St, MILDURA, VIC, 3500



Service outlets* Mildura Dareton Balranald Swan Hill Kerang Broken Hill Sunraysia Berry

Mallee Family Care provides services and information for communities along the Murray River from Swan Hill to Mildura and South Western New South Wales.  They provide the following family relationship services:   

• Family Relationship Centres
• Family Dispute Resolution
• Childrens Contact Services
• Men and Family Relationship Services

 

* not all services listed are available in each location.  Please contact the agency for detail.

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Relationships Australia Victoria
1300 364 277 | http://relationshipsvictoria.com.au
PO Box 180, 2 Prospect Hill Road, Camberwell , VIC, 3124



Service outlets* Ballarat Berwick Croydon Greensborough Kew Shepparton Springvale Sunshine Traralgon Narre Warren

Relationships Australia provides relationship support to people regardless of age, religion, gender, cultural or economic background. Relationships Australia Victoria offers services through various office locations throughout Victoria.  They provide the following family relationship services:  

• Family Dispute Resolution
• Family Relationship Counselling
• Family Relationships Education and Skills Training
• Men and Family Relationship Services
• Specialised Family Violence Services

 

* not all services listed are available in each location.  Please contact the agency for detail.

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South East Region Migrant Resource Centre
(03) 9706 8933 | www.sermrc.org.au
314 Thomas St, DANDENONG, VIC, 3175



The South Eastern Region Migrant Resource Centre is a non profit community based agency that provides services to all migrants and refugees living in the South Eastern region of Melbourne, covering the City of Greater Dandenong, City of Casey, Shire of Cardinia and surrounding areas.  They provide the following family relationship services:   

Service outlets* Narre Warren Dandenong

• Family Relationship Counselling
• Family Relationships Education and Skills Training
• Family Relationship Services for Carers
 Family Relationship Services for Humanitarian Entrants
• Men and Family Relationship Services

* not all services listed are available in each location.  Please contact the agency for detail.

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Spectrum Migrant Resource Centre
(03) 9496 0221 | www.spectrumvic.org.au
251 High St, PRESTON, VIC, 3072



The Spectrum Migrant Resource Centre offers a “one stop-shop” for migrants, refugee families, and individuals that are new to Australia. Through a wide menu of over 21 re-settlement and integration services and programs it employs staff fluent in 17 relevant community languages and cultural backgrounds, reflecting the diversity of Victoria’s migrants and refugee settlers.  They provide the following family relationship services: 

Service outlets* Preston Coburg

• Family Relationship Centres
• Men and Family Relationship Services

* not all services listed are available in each location.  Please contact the agency for detail.

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Stepfamilies Australia
(03) 9639 6611 | www.stepfamily.org.au
195 Drummond St, CARLTON, VIC, 3053



The Stepfamilies Australia is a non-profit organisation offering support, education, and resources to stepfamilies. They also provide training for professionals.  They provide the following family relationship services:

• Family Relationships Education and Skills Training

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The Cairnmillar Institute
(03) 9813 3400 | www.cairnmillar.org.au
993 Burke Rd, CAMBERWELL, VIC, 3124



The Carinmiller Institute is one of Australias pre-eminent centres for psychological and trauma counselling and a provider of education and training. They provide the following family relationship services:

• Family Relationship Counselling

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The Salvation Army Bendigo Community Services
(03) 5442 7699 | www.salvationarmy.org.au/bendigo
65-71 Mundy St, BENDIGO, VIC, 3550



Salvation Army Community Services provides a broad range of welfare, community and employment services. The Salvation Army Bendigo operates a broad range of community, employment and welfare services from the historic Gravel Hill Primary School in central Bendigo.  They provide the following family relationship services:

• Childrens Contact Services 

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Upper Murray Family Care
02 7022 8000 | www.umfc.com.au
PO Box 725, WODONGA, VIC, 3689



Upper Murray Family Care is an independent, non-government, community managed agency, offering a range of quality services that are responsive to the varying needs of communities extending from the cities of Albury/Wodonga, Wangaratta and Benalla, to townships throughout the Towong, Mansfield, Alpine, and Indigo shires.  They provide the following family relationship services:   

Service outlets* Albury Wangaratta Wodonga

• Family Relationship Centres
• Family Dispute Resolution
• Childrens Contact Services
• Parenting Orders Program

* not all services listed are available in each location.  Please contact the agency for detail.

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Family Relationship Centres in the state of VIC :

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Ballarat Family Relationship Centre
34 Peel Street, Ballarat
1300 303 988
www.familyrelationships.gov.au/ballaratfrc



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Berwick Family Relationship Centre
1-2, 38 Clyde Road, Berwick
(03) 8768 4111
www.familyrelationships.gov.au/berwickfrc



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Broadmeadows Family Relationship Centre
Level 1, 1100 Pascoe Vale Road, Broadmeadows
(03) 9351 3700
www.familyrelationships.gov.au/broadmeadowsfrc



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Chadstone Family Relationship Centre
Suite 1 & 2, 41 Stamford Road, Oakleigh
(03) 9564 6999
www.familyrelationships.gov.au/chadstonefrc



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Frankston Family Relationship Centre
37 Playne Street, Frankston
(03) 9770 0341
familyrelationships.gov.au/frankstonfrc



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Geelong Family Relationship Centre
Suite 2, 27-31 Myers Street, Geelong
1300 656 043
www.familyrelationships.gov.au/geelongfrc



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Greensborough Family Relationship Centre
79 Grimshaw Street, Greensbrough
(03) 9404 7800
www.familyrelationships.gov.au/greensboroughfrc



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Melbourne City Family Relationship Centre
Lower Ground, 379 Collins Street (Cnr Collins and Queen Streets) Melbourne
(03) 8625 3666
www.familyrelationships.gov.au/melbournefrc



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Mildura Family Relationship Centre
105 Lemon Avenue, Mildura
1300 667 382
www.familyrelationships.gov.au/mildurafrc



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Ringwood Family Relationship Centre
68 Charter Street, Ringwood (interim site)
(03) 9871 6300
www.familyrelationships.gov.au/ringwoodfrc



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Shepparton Family Relationship Centre
74 Wyndham Street, Shepparton
(03) 5820 0444
www.familyrelationships.gov.au/sheppartonfrc



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Sunshine Family Relationship Centre
1 Clarke Street, Sunshine
(03) 9313 0444
www.familyrelationships.gov.au/sunshinefrc



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Traralgon Family Relationship Centre
41 Grey Street, Traralgon
(03) 5174 1055
www.familyrelationships.gov.au/traralgonfrc



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Warrnambool
19 Jamieson Street, Warrnambool
1300 661 790
www.familyrelationships.gov.au/warrnamboolfrc



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Wodonga Family Relationship Centre
282 Beechworth Road, Wodonga
(02) 6022 8644
www.familyrelationships.gov.au/wodongafrc



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There are more than 550 services across Australia that work to support and strengthen families.  These services are funded by the Commonwealth Government to deliver high quality, professional services.  The cost of services is kept to a minimum; with some free services and others charged on a sliding scale of fees.

Service Types	Choosing a Service
There are many different service types listed in the Services Directory, if you are unsure what to look for read through the service descriptions.  Click here for service descriptions...	Finding the service that’s right for you is important. It helps to think about what you are looking for and service characteristics.  Click here for some tips...