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X-WR-CALDESC:Events for FRSA
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DTSTART:20220402T160000
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DTSTART;TZID="Australia/Sydney":20220816T083000
DTEND;TZID="Australia/Sydney":20220816T163000
DTSTAMP:20260823T115522
CREATED:20220616T043153Z
LAST-MODIFIED:20220707T055430Z
UID:20122-1660638600-1660667400@frsa.org.au
SUMMARY:Tough Conversations™ for School Leaders | WEBINAR
DESCRIPTION:This course addresses the well-recognised occurrence of difficulties that school leaders face through often having to discuss sensitive\, difficult subjects. Significant levels of stress for school leaders can be reduced when those conversations are handled with the skills taught in this professional development course. \nEXPECTED LEARNING OUTCOMES \n\nImproved knowledge of how to negotiate a solution to a problem using a scripted mediation process.\nBetter understanding of how to be less affected by someone becoming frustrated and how to manage their emotional distress.\nStrategies to progress the conversation towards a pre-planned outcome.\nPractical demonstrations of principals and school leaders managing difficult parent and staff behaviour\, including what to do and what to say to achieve better outcomes.\nReadings and literature for follow-up research.\n\n“One of the best training sessions I have attended in over 20 years. The blend of education and psychological skills make the day pass quickly. The role plays were excellent because they provided insight into real life situations.” – JANETTE ATCHISON\, WOODCREST STATE COLLEGE \n
URL:https://frsa.org.au/event/1-2-3-magic-emotion-coaching-refresher-brisbane-souths-leagues-club-2
LOCATION:ONLINE\, Australia
CATEGORIES:Professional Training,Webinar
ORGANIZER;CN="Parentshop%20Pty%20Ltd":MAILTO:service@parentshop.com.au
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