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DTSTART;TZID="Australia/Sydney":20240619T093000
DTEND;TZID="Australia/Sydney":20240619T123000
DTSTAMP:20260510T124249
CREATED:20240521T063057Z
LAST-MODIFIED:20240521T063057Z
UID:27833-1718789400-1718800200@frsa.org.au
SUMMARY:Difficult Conversations-How To Talk to Adults About Almost Anything eWorkshop 19 June-2024
DESCRIPTION:This training is for any who may have difficult conversations with clients\, other service providers\, or work colleagues and covers: \n\n\nhow to structure a difficult conversation and find a positive purpose \n\n\nthe importance of empathy and when not to empathise \n\n\nkeeping the conversation on track \n\n\nusing language that does not create resistance \n\n\nrecognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful \n\n\ngaining agreement with the other party \n\n\nmaking a plan for the future \n\n\nAt the end of the training\, the participants will have: \n\n\ndeveloped their skills in preparing for a difficult conversation \n\n\nhave extended their knowledge and skills in how to structure a difficult conversation \n\n\nexpanded their knowledge and developed their skills in using language that does not create resistance in the other party or parties \n\n\nhave developed their capacity to be flexible in responding to the capacity and needs of the other party or parties when having a difficult conversation. \n\n\nThe topics covered will be tailored to the needs of the group and could include:  delivering difficult news to individuals and families; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticises you; personality clashes in the workplace; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships\, among many other possible topics. \nThe training will be highly interactive and the participants will be encouraged to ask questions at any time. \nDetailed notes will be provided. \nWhen: Wednesday\, 19th June 2024 from 9.30am to 12.30pm.(AEST) \nWhere: Online eWorkshop via Zoom. If payment has been received\, you will receive the Zoom details in the week prior to the eWorkshop . \nCost: The early bird booking is $195.00 (GST incl) if registered before 27th May 2024\, after the 27th May the Full Price is $250.00 (GST incl). Payment is required before attending the eWorkshop. \nTo register: Register and complete payment. A Tax Invoice will be emailed to you. The payment needs to be completed before the workshop occurs\, for the registration to be fully confirmed. \nFacilitator: The training will be run by David Cherry\, a Clinical and Forensic Psychologist who has been working for over 40 years. David has extensive experience in conducting difficult conversations concerning: delivering difficult news; looking after individuals who are acutely emotionally distressed; difficult performance conversations and managing conflict in addition to his wide experience in providing training on how to conduct difficult conversations. \n
URL:https://frsa.org.au/event/difficult-conversations-how-to-talk-to-adults-about-almost-anything-eworkshop-19-june-2024
CATEGORIES:Professional Training,Webinar
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
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