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X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
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DTSTART:20160402T160000
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DTSTART:20161001T160000
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DTSTART;TZID="Australia/Sydney":20161019T103000
DTEND;TZID="Australia/Sydney":20161019T173000
DTSTAMP:20260822T184207
CREATED:20161214T232841Z
LAST-MODIFIED:20161214T232841Z
UID:2425-1476873000-1476898200@frsa.org.au
SUMMARY:Difficult Conversations-How to Talk to Almost Anyone About Almost Anything – Blacktown\, NSW
DESCRIPTION:This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic. \nThe workshop will cover: \n\nhow to structure a difficult conversation and find a positive purpose\nthe importance of empathy and when not to empathise\nkeeping the conversation on track and using language that does not create resistance.\nrecognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful\ngaining agreement with the other party and making a plan for the future.\n\nThe workshop will cover a range of topics depending upon the interests of the group\, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships\, among many other possible topics. \n
URL:https://frsa.org.au/event/difficult-conversations-how-to-talk-to-almost-anyone-about-almost-anything-blacktown-nsw
LOCATION:Blacktown RSL\, Second Ave\, Balcktown\, NSW\, Australia
CATEGORIES:Professional Training
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
GEO:-33.7667425;150.9106925
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Blacktown RSL Second Ave Balcktown NSW Australia;X-APPLE-RADIUS=500;X-TITLE=Second Ave:geo:150.9106925,-33.7667425
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