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X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
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DTSTART:20220402T160000
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DTSTART;TZID="Australia/Sydney":20220811T093000
DTEND;TZID="Australia/Sydney":20220811T123000
DTSTAMP:20260823T091053
CREATED:20220527T043707Z
LAST-MODIFIED:20220527T043707Z
UID:19372-1660210200-1660221000@frsa.org.au
SUMMARY:Handle with Care™-Staff safety and defusing situations where individuals may be aggressive eWorkshop 11-Aug-2022
DESCRIPTION:This eWorkshop is for anyone who may have to work with individuals who may be angry and potentially aggressive. \nThe aim of the eWorkshop is to assist the participants to develop their skills in keeping themselves safe and in defusing situations where individuals may be aggressive. \nThis eWorkshop will cover \n\n\nManaging your own feelings in difficult circumstances; \n\n\nMinimising risk; \n\n\nLegal issues; \n\n\nGuidelines for managing difficult situations; \n\n\nGeneral principles for managing difficult behaviour; \n\n\nUsing language that does not create resistance; \n\n\nA suggested structure for some difficult conversations; \n\n\nDealing with individuals according to their different anger triggers and; \n\n\nCommunication skills and strategies for defusing situations where individuals may be aggressive. \n\n\nWhen: Thursday\, 11th August 2022 from 9:30am to 12.30pm. \nWhere: Online eWorkshop delivered via Zoom. You will receive the Zoom details one week prior to the eWorkshop. \nCost: The early bird booking is $195.00 registration (GST included) if registered before 27th July\, if registered after the 27th July then the Full Price is $250.00. \nTo register: Register and complete payment. A Tax Invoice will be emailed to you. The payment needs to be completed before the workshop occurs\, for the registration to be fully confirmed. \nFacilitator: David Cherry \nDavid Cherry is a Clinical and Forensic Psychologist who has been working for over 40 years. David has provided training for over 20\,000 people in agencies all around Australia\, assisting staff to learn how to keep themselves safe in difficult situations and develop their skills in defusing situations where individuals may become aggressive. David and his colleagues have run training for Code Grey teams in hospitals. David’s book entitled Managing Violent and Potentially Violent Situations-A Guide for Individuals and Organisations\, which he co-wrote with Bronwyn Upston\, has been distributed to 4000 emergency relief providers Australia wide. \n
URL:https://frsa.org.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive-eworkshop-11-aug-2022
CATEGORIES:Conference,Professional Training,Staff/Team,Webinar
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
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