BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//FRSA - ECPv4.9.7//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:FRSA
X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
BEGIN:VTIMEZONE
TZID:"Australia/Sydney"
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20240406T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20241005T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID="Australia/Sydney":20240605T093000
DTEND;TZID="Australia/Sydney":20240605T123000
DTSTAMP:20260510T092452
CREATED:20240521T062859Z
LAST-MODIFIED:20240521T063100Z
UID:27830-1717579800-1717590600@frsa.org.au
SUMMARY:Handle with Care™-Staff safety and defusing situations where individuals may be aggressive eWorkshop 5-June-2024
DESCRIPTION:This training is for anyone who may have to work with individuals who may be angry and potentially aggressive. The training aims to assist the participants in developing their skills in keeping themselves safe and in defusing situations where individuals may be aggressive and will cover: \n\n\nManaging your feelings in difficult circumstances \n\n\nMinimising risk \n\n\nLegal issues \n\n\nGuidelines for managing difficult situations \n\n\nGeneral principles for managing difficult behaviour \n\n\nUsing language that does not create resistance \n\n\nA suggested structure for some difficult conversations \n\n\nDealing with individuals according to their different anger triggers and \n\n\nCommunication skills and strategies for defusing situations where individuals may be aggressive \n\n\nThe training will be highly interactive and the participants will be encouraged to ask questions at any time. \nDetailed notes will be provided. \nWhen: Wednesday\, 5th June 2024 from 9:30am to 12.30pm.(AEST) \nWhere: Online eWorkshop delivered via Zoom. You will receive the Zoom details one week prior to the eWorkshop. \nCost: The early bird booking is $195.00 registration (GST included) if registered before 22nd May 2024\, if registered after the 22nd May 2024 then the Full Price is $250.00. \nTo register: Register and complete payment. A Tax Invoice will be emailed to you. The payment needs to be completed before the workshop occurs\, for the registration to be fully confirmed. \nFacilitator: David Cherry \nThe training will be run by David Cherry is a Clinical and Forensic Psychologist who has been working for over 40 years. David has provided training for over 20\,000 people in agencies all around Australia\, assisting staff to learn how to keep themselves safe in difficult situations and develop their skills in defusing situations where individuals may be aggressive. David’s book entitled Managing Violent and Potentially Violent Situations Guide for Individuals and Organisations\, which co-wrote with Bronwyn Upston\, has been distributed to 4000 emergency relief providers Australia-wide. \n
URL:https://frsa.org.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive-eworkshop-5-june-2024
CATEGORIES:Professional Training,Webinar
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
END:VEVENT
END:VCALENDAR