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X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
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DTSTART:20200404T160000
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DTSTART:20201003T160000
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DTSTART;TZID="Australia/Sydney":20200316T093000
DTEND;TZID="Australia/Sydney":20200316T163000
DTSTAMP:20260822T213635
CREATED:20200115T051554Z
LAST-MODIFIED:20200121T055025Z
UID:13742-1584351000-1584376200@frsa.org.au
SUMMARY:Handle with Care™-Staff safety and defusing situations where individuals may be aggressive – Hobart\, TAS
DESCRIPTION:The training package entitled Handle with Care™-Staff safety and defusing situations where individuals may be aggressive\, developed by David Cherry covers: \n\nManaging your own feelings in difficult circumstances;\nMinimising risk;\nLegal issues;\nGuidelines for managing difficult situations;\nGeneral principles for managing difficult behaviour;\nUsing language that does not create resistance;\nA suggested structure for some difficult conversations;\nDealing with individuals according to their different anger triggers and;\nCommunication skills and strategies for defusing situations where individuals may be aggressive.\n\n
URL:https://frsa.org.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive-hobart-tas
LOCATION:Hobart College -Sustainability Learning Centre (SLC)\, Hobart College -Sustainability Learning Centre (SLC)\, Olinda Grove\, Mount Nelson\, TAS\, 7007\, Australia
CATEGORIES:Professional Training
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
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