BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//FRSA - ECPv4.9.7//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:FRSA
X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
BEGIN:VTIMEZONE
TZID:"Australia/Sydney"
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20250405T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20251004T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID="Australia/Sydney":20250311T090000
DTEND;TZID="Australia/Sydney":20250311T163000
DTSTAMP:20260521T193126
CREATED:20250122T011043Z
LAST-MODIFIED:20250212T001210Z
UID:31387-1741683600-1741710600@frsa.org.au
SUMMARY:Tough Conversations™ for Frontline Staff
DESCRIPTION:Tough Conversations™ for Frontline Staff is an engaging webinar designed to equip professionals with the skills to navigate difficult discussions in high-pressure environments. Tailored for frontline staff\, this training focuses on practical strategies to handle challenging conversations with confidence\, clarity\, and empathy. \nDelivered in an interactive online format\, the webinar provides participants with real-world tools to de-escalate conflict\, foster positive outcomes\, and build trust with clients. The convenience of virtual training allows you to learn from experienced facilitators and collaborate with peers\, all from the comfort of your own space. \nEmpower yourself with the confidence and techniques to tackle tough conversations effectively—register today for this impactful online learning experience. \nLive webinar | March 11 | Full day training \nRegister here – https://www.parentshop.com.au/professionals/tough-conversations-for-frontline-staff \n
URL:https://frsa.org.au/event/tough-conversations-for-frontline-staff-6
LOCATION:Online\, NSW\, Australia
CATEGORIES:Corporate Day,Mediation,Member Event,Post Traumatic Stress,Professional Training,Staff/Team,Webinar
ORGANIZER;CN="Parentshop%20Pty%20Ltd":MAILTO:service@parentshop.com.au
END:VEVENT
END:VCALENDAR