BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//FRSA - ECPv4.9.7//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:FRSA
X-ORIGINAL-URL:https://frsa.org.au
X-WR-CALDESC:Events for FRSA
BEGIN:VTIMEZONE
TZID:"Australia/Sydney"
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20190406T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20191005T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190319
DTEND;VALUE=DATE:20190321
DTSTAMP:20260828T042659
CREATED:20190206T004343Z
LAST-MODIFIED:20190206T004343Z
UID:7794-1552957200-1553043599@frsa.org.au
SUMMARY:Handle with Care™-Staff safety and defusing situations where individuals may be aggressive
DESCRIPTION:The training package entitled Handle with Care™-Staff safety and defusing situations where individuals may be aggressive\, developed by David Cherry covers: \n\nManaging your own feelings in difficult circumstances;\nMinimising risk;\nLegal issues;\nGuidelines for managing difficult situations;\nGeneral principles for managing difficult behaviour;\nUsing language that does not create resistance;\nA suggested structure for some difficult conversations;\nDealing with individuals according to their different anger triggers and;\nCommunication skills and strategies for defusing situations where individuals may be aggressive.\n\n
URL:https://frsa.org.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive
LOCATION:Tuggeranong Community & Function Centre\, 245 Cowlishaw Street\, Greenway\, ACT\, 2900\, Australia
CATEGORIES:Professional Training
ORGANIZER;CN="Andrew%20King":MAILTO:info@groupworksolutions.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID="Australia/Sydney":20190319T190000
DTEND;TZID="Australia/Sydney":20190319T230000
DTSTAMP:20260828T042659
CREATED:20190221T033116Z
LAST-MODIFIED:20190221T034945Z
UID:9185-1553022000-1553036400@frsa.org.au
SUMMARY:CRS 30th Anniversary Dinner
DESCRIPTION:A celebration of 30 years of service to the ACT Community. \nWe would like to invite our supporters\, past staff and Board members to join with us as we celebrate a wonderful 30 years of Conflict Resolution. \nGuest Speaker: Gordon Ramsay\, Attorney General \nCost: $61.00 per person \n
URL:https://frsa.org.au/event/crs-30th-anniversary-dinner
LOCATION:The Aegean room\,  Hellenic Club  Woden\, ACT\, Matilda St\, Phillip\, ACT\, 2606\, Australia
CATEGORIES:Member Event
END:VEVENT
END:VCALENDAR