Team Leader – Children’s Contact Service (CCS)

  • NSW
  • Blacktown
  • Posted 2 weeks ago
  • May 27, 2018

Relationships Australia NSW

Relationship support services for individuals, couples, families

-Are you an experienced clinician?
-Leading NFP organisation
-Part time Senior position
-Based in Blacktown area
-Salary packaging benefits available

Relationships Australia NSW (RANSW) believes everyone is entitled to positive, supportive and healthy relationships. Our work is centred on building strong family relationships and community connections. As a leading independent non-profit organisation, we focus on those in greatest need, and we conduct our work with respect for difference and social inclusiveness.

Exciting opportunity currently exists for an experienced clinician to join the Blacktown Centre as Team Leader – Children’s Contact Service (CCS). Our Children’s Contact Service provides support for children and parents who have separated to build and maintain secure relationships through supervised contact visits. It also offers a place for the safe transfer of children between separated parents and/or carers.

The Team Leader – CCS is a key member of the senior team in the region. The successful candidate will be a vital support and advisor to the Centre Manager and the position holds significant autonomy and decision making responsibility. The primary function of the role is to provide supervision, training and leadership to the CCS team in the program as well as providing direct service where required.

To be successful in this role, you will have experience in the role of a supervisor in a clinical environment focusing on children and families, well aware of all issues relating to child protection, well developed clinical supervisory skills, as well as flexibility, initiative, coordination and organisational skills.  Some of your responsibilities will be as follows:

-To ensure quality services through support, supervision and leadership facilitating team functioning and performance;
-Program and cross Centre responsibilities as part of the local leadership group, managing the organisational interface with clients and external customers;
-Provide effective case consultation and clinical supervision including critical incident de-briefs;
-Maintain client case load as per Centre requirements;
-Provide triage of complex case when escalated;
-Prepare reports and analysis as required;
-Work closely with the Centre manager to develop and improve staff practice;
-Ensure the CCS program in Blacktown Centre remains relevant and well connected, with other services within and outside the organisation;
-Ensure safe work practices, monitor and report on all associated risks.

About the successful candidate

This is a part time position working 4 days per week, including every alternate Saturday. Days of work will be as given below:

Week 1 – Tuesday & Friday (9.00am to 5.00pm), Wednesday & Thursday (11.00am to 7.00pm)

Week 2 – Wednesday & Thursday (11.00 am to 7.00pm), Friday & Saturday (9.00am to 5.00pm)

The successful candidate will have the following:

-Relevant Tertiary Qualifications in the human services area (eg social work, psychology), or other relevant qualifications;
-Qualification or demonstrated competencies in supervision, couple or family therapy, counselling, group work, psychotherapy, case management;
-Five years’ experience full time working with families and children as counsellor, couple and family therapist, professional worker or 2500 hours of supervised clinical practice.
-Demonstrated skills, experience and training as a clinical supervisor, giving and receiving live group work supervision;
-Demonstrated competence and understanding of working within a trauma informed framework;
-Demonstrated competency in use of technology (including Microsoft office programs);
-Demonstrated experience in delivering quality customer service to internal/external customers;
-Excellent communication skills- written and verbal;
-Current valid Driver’s Licence;

For more information about the role and details on how to apply, click on the link below:

RANSW is an Equal Opportunity Employer. Aboriginal Australians are encouraged to apply. Through our Reconciliation Action Plan (RAP), we aim to drive greater equality by practical actions to increase employment opportunities, and build strong and respectful relationships between Aboriginal and non-Aboriginal Australians. RANSW’s RAP can be found at:

RANSW recognises the importance of a healthy work-life balance. We work hard to promote a supportive work environment and we have a strong focus on professional development.


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