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Essential Skills for Effective Workers – Coffs Harbour, NSW
November 2, 2016$242
This one day workshop will introduce the participants to a range of essential skills that are vital for working effectively in a helping role. The training will be full of simple tips, ideas and strategies for helping workers provide the best possible service to their clients while enhancing their own well-being. The workshop is seen as being useful for those who are new to a helping role as well as honing the skills of more experienced workers.
The workshop will cover: understanding your role and maintaining professional boundaries; different ways of promoting positive change in others and finding an approach that fits your role; working as efficiently as possible while providing the best possible service to the client; working well with others and managing conflict in the workplace; getting the most out of supervision; building on your own strengths and how to learn from the strengths of others; the importance of recording and how to record; participating well in meetings and running meetings successfully; understanding your own personal style and the vulnerabilities of that style and; self-care.
All participants will be provided with detailed notes which will include a list of useful resources in each of the areas covered.