Privacy Policy and Disclaimer


By using or accessing Family & Relationship Services Australia you are accepting the practices described in this Privacy Policy. The Privacy Policy covers the site and all of the publicly accessible pages listed in the search results web pages.  Family & Relationship Services Australia follows the privacy guidelines as outlined in the Privacy Amendment (Private Sector) Act 2000.


Family & Relationship Services Australia (FRSA) endeavours to ensure that information in this site is correct at the time of collation, but accepts no responsibility for any mistakes or inaccuracies, whether by inclusion or omission and whether negligent or otherwise.

Services and resources shown are subject to change without notice, and FRSA accepts no responsibility for any such changes. Prior to visiting, you should contact a service to ensure that they provide the service you require.

The information on this website is intended for general education and is a general guide only. The information in this site is not intended to replace professional advice.

The information on the FRSA website may change, and whilst we endeavour to maintain the contents currency, we can make no guarantee as there may be inaccuracies.

Family & Relationship Services Australia reserves the right to make changes and adjustments to the information contained on this website.


The Family & Relationship Services Australia website makes a record of your visit and logs the following information for statistical purposes: The date and time of visit, the pages accessed and documents downloaded.  No attempt will be made to identify anonymous users or their browsing activities, except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet Service Provider’s logs.


As a general rule, we do not collect personal information about you when you visit our website. You can generally visit our website without telling us who you are or revealing other personal information, unless you choose to provide such information to us. The information we receive is dependant upon what you do when visiting our website. If you provide your email address it will only be used for the purpose for which you have provided it and it will not be added to any mailing lists, or used or disclosed for any other purpose, without your prior written consent.


Family & Relationship Services Australia website may contain links to other website. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of all web sites that collect personally identifiable information. This Privacy Policy applies to information collected by Family & Relationship Services Australia.


Due to the developing nature of privacy principles for online communication, this policy may alter or expand in the event of privacy policy developments. The modified policy will be posted to this site and will operate from the time it is posted.


The information on this website is the property of Family & Relationship Services Australia (FRSA) (ABN 38 124 321 080), unless specifically stated otherwise.

Permission to use documents and content from this site is granted free of charge for personal, non-commercial use or for use within your organisation, provided that it is reproduced accurately and credited to FRSA.

© 2023 Family & Relationship Service Australia


If you have any privacy concerns, please direct them to or in writing to:

PO Box 326
Deakin West,
ACT 2600