ABOUT FRSA

Family & Relationship Services Australia (FRSA) is the national representative body for the family and relationship services sector.  FRSA works collaboratively with its member organisations, government agencies and the broader community to promote effective support to children, families and communities.

ROLE

FRSA is delivering a Community of Practice (CoP)project for providers delivering family and relationship services under the Department of Social Services’ Families and Children Activity. The project will run until 30      June 2027.

Under the guidance of the Manager, Policy and Research, the Project Officer will coordinate and deliver CoP online discussions with service providers delivering family and relationship services under the Department of Social Services’ Families and Children Activity.

The objectives of this project are to:

• enable sharing of information, experience and practice knowledge amongst providers to develop their knowledge, skills and capabilities.
• encourage innovative thinking that arises through shared experience and learning.
• identify challenges common across providers that may require external input/support.
• provide a foundation for the formation of longer-term collaboration between providers to build capability in the sector.

DUTIES AND RESPONSIBILITIES

The Project Officer will be responsible for:

• coordinating CoP groups and maintaining contact lists for CoP participants;
• developing and disseminating materials related to the CoP sessions including background briefs, discussion questions and summary notes;
• facilitating online CoP discussions;
• following up actions arising from CoP discussions;
• maintaining regular contact with participants and sharing relevant resources;
• supporting the ongoing evaluation and development of the CoP project.

SELECTION CRITERIA

Applicants must respond to all essential criteria set out in this section. If you have additional skills or qualifications listed as ‘highly regarded’, please respond to these as well.

Essential criteria

• Demonstrated excellence in written and verbal communication
• Demonstrated facilitation and stakeholder engagements skills
• Demonstrated organisational and administrative skills, including excellent computer skills using the suite of Microsoft office products, including Microsoft Teams
• Capacity to work with limited direction and prioritise tasks
• Ability to work professionally as part of a small team in a positive and supportive manner
• Must hold (or apply for) a Working with Vulnerable People card (or the equivalent card depending on state/territory).

Highly regarded criteria

• Experience working in a member-based peak body
• Understanding of and experience in community services / for-purpose sector
• Experience supporting or facilitating communities of practice.

Important information about your application:

• Deadline for applications is Friday 18 September 2026.
• Applications must include a covering letter and address the selection criteria.

For more information please contact:  Jackie Brady @ FRSA on 02 6162 1811 or via email – ExecDirector@frsa.org.au

Read the full Position Description