Difficult Conversations-How to Talk to Almost Anyone About Almost Anything – Lismore, NSW

This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic.

The workshop will cover:

• how to structure a difficult conversation and find a positive purpose
• the importance of empathy and when not to empathise
• keeping the conversation on track and using language that does not create resistance.
• recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful
• gaining agreement with the other party and making a plan for the future.

The workshop will cover a range of topics depending upon the interests of the group, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships, among many other possible topics.

When: Wednesday, 13th July 2016 from 9.30am – 4.30pm

Where: Lismore Workers Club 231 Keen Street, Lismore NSW

Cost: The early bird booking is $242.00 if registration occurs before 9th July (GST included). The fee for registrations after the 9th July is $297.00 (GST included). Morning tea and lunch are provided.

To register: Register and complete payment below. A Tax Invoice will be emailed to you. The payment needs to be completed before the workshop occurs, for the registration to be fully confirmed.

Facilitator: David Cherry
David is a Clinical and Forensic Psychologist who has been working for 35 years. He has extensive experience in running workshops on difficult conversations for staff in the welfare, health, disability, education and health care sectors all around Australia as well as for staff in local, state and commonwealth government departments. He also has wide experience in providing individual coaching for people in having difficult conversations.