Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access up to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

• Fulltime , permanent (part time 30hrs will be considered) based in Deakin, ACT
• Annual Salary between $119,089.36   to $125,576.75, plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

The Manager provides strategic, operational, and clinical leadership across programs supporting children, young people, parents, and families, through counselling, group and gambling harm clinical and peer-led interventions.

Duties:

Under limited direction from the Director CCP, the Manager Counselling Services is responsible for:

• Provide strategic and operational leadership of Counselling Services programs to ensure contractual, performance, compliance and stakeholder relationship obligations.
• Embed and oversee clinical governance across portfolio, ensuring safe, ethical, and effective practice.
• Lead and support the Team Leader(s), Senior Clinicians, and practitioners providing clear direction, oversight and workforce planning.
• Hold accountability for budget management, financial monitoring, and forecasting for all Counselling Service programs.
• Work collaboratively with other CCP Managers to ensure service integration, shared practice standards, and coordinated client pathways across counselling and community programs.

What you’ll need to succeed

1. Relevant tertiary qualification in Social Work, Psychology, Counselling, Occupational Therapy, or Nursing, with current registration or memberships (AASW, AHPRA, PACFA, ACA Level 2+). Minimum two years post qualification experience.
2. Demonstrated experience in leading multidisciplinary clinical teams, including operational, financial, and service performance management.
3. Comprehensive understanding of the impacts of gambling harm, including current best practices for assessment, intervention, and support strategies.
4. Proven capability to integrate clinical governance and operational management to achieve safe, effective, and evidence-based client outcomes.
5. Strong budgeting, contract management, and performance reporting skills with experience in delivering on funding and compliance requirements.

For a full list of duties and selection criteria, please refer to the position description on our Careers site.  To view the position description, click on the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today!  Shortlisting and interviews will occur as applications are received.

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description.  To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on RACR’s careers site. 

For further information about the position or application process, please email  hr@racr.org.au.

Closing date for applications: Midnight on 12 April 2026