Difficult Conversations-How to Talk to Almost Anyone About Almost Anything – Hobart, TAS

This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic.

The workshop will cover:

• how to structure a difficult conversation and find a positive purpose
• the importance of empathy and when not to empathise
• keeping the conversation on track and using language that does not create resistance.
• recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful
• gaining agreement with the other party and making a plan for the future.

The workshop will cover a range of topics depending upon the interests of the group, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships, among many other possible topics.