Mediation Short Course – Relationships Australia Victoria

Mediation is a structured and facilitated negotiation process where an independent person assists the relevant parties to generate options and negotiate an agreement to resolve a dispute. Participants of this five-day course will learn the knowledge and skills of the mediation process, and how to apply these to dispute resolution in a variety of situations such as workplaces, community settings and with clients or customers. Participants can complete an additional assessment day to become an Accredited Mediator.

www.rav.org.au/MediationCourse