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Handle with Care™-Staff safety and defusing situations where individuals may be aggressive
$275
The training package entitled Handle with Care™-Staff safety and defusing situations where individuals may be aggressive, developed by David Cherry covers: Managing your own feelings in difficult circumstances; Minimising risk; Legal issues; Guidelines for managing difficult situations; General principles for […]
Find out more »8:30 am
Tough Conversations for Frontline Staff | Brisbane
$299
Tough Conversations for Frontline Staff is a practical workshop for those at the frontline of a school, council or service organisation to manage difficult, emotional encounters with members of the public. This workshop provides the practical elements and skills for effectively […]
Find out more »Please note that posting onto the Events & Training calendar is reserved for FRSA Members only.