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November 2019
1-2-3 Magic® & Emotion Coaching | Melbourne
A comprehensive one-day training course that equips you with the knowledge to teach parents and carers of 2-12 year-olds skills to manage their children’s difficult behaviour. Expected learning outcomes: The ability to conduct the 123 Magic® & Emotion Coaching program, as either a three-meeting parent education course or to teach the program one-to-one at your workplace. Knowledge of easy-to-use techniques that parents and carers can use to help children develop self-control and respond with flexibility to frustration. Active PD points…
Find out more »Safe Environments for Children and Young People Refresher
This refresher workshop is for workers who are required to report suspicions of child abuse and neglect. It is suitable for anyone that has completed the full course within the last three years. For more information and to enrol, please go here
Find out more »Managing Vicarious Trauma in Groupwork
Following on from “Vicarious Trauma: Could it happen to you?“ this workshop focuses on the group process and dynamics involved when the group facilitator, the clients, or both, have been impacted by vicarious trauma. In this one-day workshop the following areas will be covered: As a group leader, how do you effectively facilitate a group where participants are suffering from VT? How do group leaders who have personally experienced VT effectively facilitate a group? Is our personal experience a hindrance…
Find out more »Tough Conversations for Frontline Staff | Melbourne
Tough Conversations for Frontline Staff is a practical workshop for those at the frontline of a school, council or service organisation to manage difficult, emotional encounters with members of the public. This workshop provides the practical elements and skills for effectively dealing with offensive behaviour as it arises and what to say to defuse strong emotions. Attendees will see video examples of both poorly conducted conversations and, by contrast, more effective conversations. The course teaches a method to: Reasonable expectations to…
Find out more »Workshop: The Casual Counsellor
At some stage over their careers, many people will find themselves needing to support or help a colleague or a friend who is in difficult circumstances. Counselling skills can often assist in the management of the colleague or friend’s emotional response to an issue or event. Other situations where a person may need to be the “casual counsellor” include helping a staff member who is a direct report, helping a student or parent in an education setting or assisting a…
Find out more »Please note that posting onto the Events & Training calendar is reserved for FRSA Members only.