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October 2016
The Occasional Counsellor™ – Blacktown, NSW
he Occasional Counsellor™ is for staff who are not employed in a counselling role but are called upon to give others emotional support, including receptionists, case managers and direct care staff. The focus of the workshop is teaching the participants strategies for assisting individuals who are sad, upset, bewildered, confused, angry or suicidal while clearly remaining within their role. The workshop covers the following areas: the skills of the helper including the importance of empathy and when not to empathise…
Find out more »Roadmap to Ethical Compliance (1-day) Workshop – Lewisham, NSW
Managing the complex ethical and compliance issues that come with work in the community sector, whether this be with staff, clients, stakeholders or even government officials, can divert your precious energy and resources away from your mission and clients. As some organisations have experienced, not getting it right can also mean reputational damage and/or deregistration as a charity. This workshop shows that developing industry proven compliance tools and techniques for dealing with these issues is easier than you think and…
Find out more »DIY Ethical Compliance Framework (2-day) Workshop – Lewisham, NSW
Developing an ethical/integrity framework for an organisation not only helps you comply with the Australian Charities and Not-for-profit Commission (ACNC) regulatory requirements but builds your organisation’s good reputation in the midst of sector reforms. You don’t need to commission expensive professional service firms to establish this framework. It is something that you can do with the right professional guidance and a little time out from your regular activities. This course will take you from learning about industry tools and techniques…
Find out more »Difficult Conversations-How to Talk to Almost Anyone About Almost Anything – Blacktown, NSW
This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic. The workshop will cover: how to structure a difficult conversation and find a positive purpose the importance of empathy and when not to empathise keeping the conversation on track and using language that does not create resistance. recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful gaining agreement with the other party…
Find out more »Solution Focused Brief Therapy, Townsville
Solution Focused Brief Therapy (SFBT) offers professionals an efficient, user-friendly and evidenced based approach that is responsive to the practical realities of working with young people and adults. The role of counsellors, and other professionals rests largely on the ability to interact with people in ways that emphasises individuals’ strengths/ resources, identifies possible solutions and supports movement to change. With an emphasis on “what works”, SFBT focuses on the reality that change is the name of the game. It's used…
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