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August 2023
Tough Conversations™ for Frontline Staff
Tough Conversations™ for Frontline Staff Psychologist, Michael Hawton and his team, present Tough Conversations for Frontline Staff. A practical workshop for those at the frontline of a school, council or service organisation to manage difficult, emotional encounters with members of the public. This workshop provides the practical elements and skills for effectively dealing with offensive behaviour as it arises and what to say to defuse strong emotions. Attendees will see video examples of both poorly conducted conversations and, by contrast,…
Find out more »Working With High Conflict People – Masterclass
High conflict people (HCP) have a pattern of high-conflict behaviour that increases conflict rather than reducing or resolving it. This pattern typically repeats in many different situations with many different people. When high-conflict personalities are involved, more preparation is necessary to facilitate a successful result. In this Masterclass the insights and real-life experiences shared by our trainers will provide you with the confidence to recognise HCP patterns of behaviour and ways to respond constructively Here are some reasons why you…
Find out more »Engaging Adolescents™ for Child and Family Specialists
Engaging Adolescents™ for Child and Family Specialists This workshop provides easy-to-use techniques to enlist adolescents to manage their own teenager behaviour problems and emotional reactions. You will learn how to build a relationship with a teenager, help parents to build a relationship with their teenager, and strategies to deal with unacceptable behaviour. Participants will walk away with a renewed sense of confidence about the role they can play in their teenagers’ lives and how they can assist parents to manage…
Find out more »September 2023
1-2-3 Magic® & Emotion Coaching, Special Needs Adaptation for Child & Family Specialists
1-2-3 Magic® & Emotion Coaching Adapted for Special Needs for Professionals 1-2-3 Magic® & Emotion Coaching is based on two underlying perspectives: first, that children can be taught to respond more flexibly when they are frustrated or upset and second, that parents and carers can be taught easy-to-use skills they can use at particular parenting moments. This adaptation of the 1-2-3 Magic® & Emotion Coaching program is tailored towards family specialists that work with parents and carers of children with special needs.…
Find out more »SNAICC Conference 2023
OUR CHILDREN, OUR RIGHTS, OUR WAY SNAICC’23 – the 10th SNAICC National Conference will give delegates a safe space to learn, share and network about early childhood education and care, and child protection issues that impact Aboriginal and Torres Strait Islander people. This event will bring together like-minded individuals and organisations for a celebration of culture and country, focused on the work we do to elevate the voices of our children and families. Aboriginal and Torres Strait Islander culture must…
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