May 2026
Mediation Training Course – May 2026, Hybrid
Mediation Training Course: CHCSS00142 Mediation Skill Set and Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS) Become an accredited mediator with our intensive course and assessment. Learn to facilitate mediation, a structured and facilitated negotiation process for resolving disputes. Gain the practical skills needed to be a mediator - an independent and impartial person who assists people in conflict to generate options, negotiate agreements and resolve disputes. Develop knowledge and skills of the mediation process, and how to apply these…
Find out more »Managing Challenging Behaviours
Learn strategies to defuse difficult situations, manage intense emotions and move towards positive solutions. Everyone gets frustrated or angry on occasion, particularly when they’re under pressure. Most of the time, they deal with their anger and frustrations in socially acceptable and appropriate ways. It’s important, however, to know how to respond when people behave in challenging ways. This workshop will share strategies to defuse situations where clients, colleagues or community members are exhibiting strong emotions and/or difficult behaviours. We’ll also…
Find out more »Transitioning into Leadership
A workshop to support new and emerging leaders in the community services sector to step confidently into leadership roles and inspire others as you make your next career move. In this online workshop, we’ll focus on building effective leadership skills, transitioning smoothly into the leadership space and managing challenges inherent in these roles. We’ll take a 360-degree view on leadership which includes you, your manager, your team, and organisation or workplace. What you’ll learn At the end of this workshop,…
Find out more »June 2026
Critical Incident Debriefing
Learn how to help individuals or groups process and recover from a traumatic event or critical incident in a workplace context. Critical incident debriefing is a structured process which can be used in response to events or incidents including natural disasters, workplace accidents, acts of violence, or other emotionally challenging events that can cause significant stress or trauma. In this interactive workshop, you’ll learn practical strategies for facilitating critical incident debriefing in workplace settings. What you’ll learn At the end…
Find out more »Motivational Interviewing
Do you work with clients who sometimes get 'stuck'? In this workshop, you’ll learn micro-skills to meet clients at their stage of change and harness their intrinsic motivation to change their thinking and behaviour. What you’ll learn At the end of this workshop, you'll be able to: reflect on your current understanding of how and why people change understand how motivational interviewing can help facilitate behaviour change understand how motivational interviewing techniques can be helpful in client work identify strategies…
Find out more »Advanced Property in FDR
Advance your knowledge of family dispute resolution and enhance your skills for working with couples around property and financial matters in family law. In this training, you’ll gain specialised skills to facilitate dispute resolution involving property and financial matters in a family law setting. You’ll also participate in interactive discussions and case scenarios where you can put your knowledge into practice. Relationships Australia Victoria (RAV) holds specialised expertise in the field of family dispute resolution (FDR) for property and financial…
Find out more »CHC81015 Graduate Diploma of Relationship Counselling – June 2026, Online
Enhance your counselling skills and work confidently with people experiencing complex relational issues. This research and evidence informed course is designed for counsellors, family support workers, family and children’s contact workers, or equivalent practitioners. It provides graduates with the practice theories, skills and practical experience to work with a range of complex issues affecting relationships, including family and domestic violence. Why this course? Blended learning approach that incorporates self-paced modules, online webinars, a field trip, work placements and placement seminars.…
Find out more »July 2026
CHC81115 Graduate Diploma of Family Dispute Resolution – July 2026, Online
Take the first step towards a new career in FDR and make a difference in the lives of families. Apply today and start in 2026. Family Dispute Resolution (FDR) Practitioners (FDRPs) provide a structured and facilitated mediation process that assists families experiencing separation to resolve disputes about parenting, financial and property matters. FDRPs provide information and undertake intake and assessment around FDR suitability and the capacity of families to participate. They manage and adapt the FDR process to meet individual…
Find out more »August 2026
Facilitating a Therapeutic Support Group
An interactive, online workshop providing the skills needed to start and facilitate a therapeutic support group. Starting and facilitating therapeutic support groups can be a challenging exercise, for even the most experienced clinicians. In this interactive session, you’ll learn practical strategies for maximising time in a group setting, and skills for acknowledging the individuality of clients. What you’ll learn At the end of this workshop, you'll be able to: set up and establish an effective and safe therapeutic support group…
Find out more »Working with Dads
Join our interactive online workshop, and gain knowledge, practical advice and strategies to engage dads, father figures and families in positive and effective ways. Through collaborative group discussion, you'll develop strategies for supporting dads in your community and learn skills for creating more dad-friendly programs and services. What you’ll learn At the end of this workshop, you'll be able to: explain what makes dads important articulate the 7 different ways to be a dad discuss dad-focused programs, research and…
Find out more »Couples Counselling Course: A contemporary and client-focused approach
Transform your work with couples and gain comprehensive knowledge and skills with our contemporary, client-focused course. Our 12-week course is designed for counsellors who are new to working with couples, and students and practitioners in related fields who want to enhance their couples counselling skills. It offers an immersive journey into contemporary couples counselling theories and approaches, with an emphasis on how this knowledge can enhance your counselling skills and deepen your relationships with clients. Discover what sets our course…
Find out more »Understanding Grief
Build confidence in supporting clients through complicated grief and bereavement. Grief is a universal experience, but the way it is expressed and processed varies greatly from person to person. This interactive workshop is designed for professionals in education, health, and care roles who want to gain expertise in the field of grief and bereavement. You’ll gain knowledge, skills, and resources for providing compassionate and effective bereavement care and support to clients across a range of services. What you’ll learn…
Find out more »Mental Health First Aid
Become an empowered advocate for mental health within your organisations and communities. Armed with knowledge, compassion and practical skills after completing the training, you’ll be better prepared to make a positive difference in the lives of those struggling with mental health challenges. In today's fast-paced world, mental health challenges are increasingly prevalent. The Mental Health First Aid Online Workshop and Self-Paced Learning offers an essential toolkit for individuals to recognise, understand and respond to mental health crises effectively. It begins…
Find out more »October 2026
Mediation Training Course – October 2026, Online
Mediation Training Course: CHCSS00142 Mediation Skill Set and Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS) Become an accredited mediator with our intensive course and assessment. Learn to facilitate mediation, a structured and facilitated negotiation process for resolving disputes. Gain the practical skills needed to be a mediator - an independent and impartial person who assists people in conflict to generate options, negotiate agreements and resolve disputes. Develop knowledge and skills of the mediation process, and how to apply these…
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