Events Search and Views Navigation
June 2025
Case Notes and Record Keeping eWorkshop 3-June-2025
Keeping good case notes and records can be hard. It may be very time-consuming, and some staff may not know what to record or how to record efficiently. This training will help in taking some of the pain out of keeping case notes by giving clear guidelines on the how and why of recording as well as giving suggestions on what should be recorded. The training covers: why keep case notes and records? (this section includes a discussion on professional…
Find out more »Mental Health First Aid
Become an empowered advocate for mental health within your organisations and communities. Armed with knowledge, compassion and practical skills after completing the training, you’ll be better prepared to make a positive difference in the lives of those struggling with mental health challenges. In today's fast-paced world, mental health challenges are increasingly prevalent. The Mental Health First Aid Online Workshop and Self-Paced Learning offers an essential toolkit for individuals to recognise, understand and respond to mental health crises effectively. It begins…
Find out more »Managing Difficult Calls eWorkshop 12-June-2025
This 3-hour webinar is for any staff who may have to manage difficult calls and covers: Preparing for difficult calls; The different types of difficult calls and callers and issues associated with the different types of calls and callers; Managing your own feelings in difficult circumstances; Using language that does not create resistance in the other person; A suggested structure for some difficult conversations and; How to manage different types of calls or callers including people who are angry, distressed,…
Find out more »Making Space for Peacekeeping – What Can We Learn from Mediation in Remote Communities
Join us as we delve into the unique challenges and insights gained from mediation practices in Australia's remote and First Nations communities. Join us to examine how traditional conflict resolution methods can be adapted to meet the needs of these communities, where conventional approaches may not always be effective. Participants will explore successful case studies and learn about culturally sensitive practices that promote peaceful outcomes and strengthen community ties. By understanding these tailored mediation strategies, practitioners can gain valuable perspectives…
Find out more »Masterclass: Property Mediation
This course is for Nationally Accredited Mediators and/or Family Dispute Resolution Practitioners who want to develop their mediation skills in the area of property and financial mediations. The training agenda will include: – Understanding the legal context regarding financial and property matters – How to adapt the facilitative mediation process to manage these disputes – Enhancing mediator/FDRP toolbox to include skills/strategies to resolve financial/property matters – Drafting agreements for property/financial matters This is a 2 day Masterclass, Day One covers…
Find out more »Please note that posting onto the Events & Training calendar is reserved for FRSA Members only.