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August 2022
Difficult Conversations-How To Talk to Anyone About Almost Anything eWorkshop 17-Aug-2022
This 3 hour eWorkshop is for any staff who may have difficult conversations with clients, other service providers or work colleagues. The eWorkshop will cover: how to structure a difficult conversation and find a positive purpose; the importance of empathy and when not to empathise; keeping the conversation on track; using language that does not create resistance; recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful; gaining agreement with the other…
Find out more »The Accidental Mediator (2-day training)
There are many situations where you might find yourself in the middle of a conflict and want or need to intervene to support the parties to create a more collaborative, solution-focused space. In this training you will learn about mediation principles, conflict resolution skills and strategies you can apply in a variety of settings where conducting a formal mediation process is not possible, but a structured and skillful intervention will be helpful. Dates/times 2 x 3-hour sessions from 9:30am-12:30pm…
Find out more »GAME OVER – Sydney
Technology Dependence and Mental Health The pandemic has shown how we've come to rely on the convenience of our smartphones to provide connection, maintain a sense of belonging, and access information. Now even more so. The device is always on, and always on us. As we cautiously watch young people (and ourselves) navigate the ever-changing digital landscape, there’s increasing concern of technology dependence. A term describing the compulsive need to spend significant time on the Internet, to the point where relationships, work…
Find out more »Understanding and Maintaining Professional Boundaries 25-Aug-2022
This 3-hour webinar is aimed at providing the participants with the knowledge and skills to: understand the range of professional boundaries that need to be set with clients; know how to maintain boundaries with clients who may have difficulties working within those boundaries; understand the importance of professional boundaries for worker well-being and; have developed their skills in promoting their own well-being. At the end of the webinar the participants will: Have developed their understanding of the fundamental professional boundaries…
Find out more »September 2022
WEBINAR – Resilience in our Teens™ for Parents and Anxiety Screening
Parenting has got to be the hardest job on the planet – but it’s also the most rewarding. We are often plagued with worries as parents – will our teen do well in life, will they be happy and safe, how will they cope with future problems. But sometimes it can seem like our teens are burdened with their own anxieties too. Everyone becomes anxious, but how do we know if our teen’s anxiety is out of the ordinary? Sometimes it can…
Find out more »Please note that posting onto the Events & Training calendar is reserved for FRSA Members only.

