FRSA National Conference 2022

Key Dates

Open Call for Abstracts

8 September 2021

Early Bird Registration open

8 September 2021

Call for Abstracts close CLOSED

18 November 2021

Notify Authors

January 2022

Early Bird Registration close CLOSED

11 March 2022

Standard Registration close

May 2022

FRSA National Conference 2022

Together we can


The FRSA National Conference is heralded as a highlight event for the Family and Relationship Services network and is one of the largest annual gatherings of practitioners, academics and policy makers working to support children, families and communities. This ‘not to be missed’ event will feature a number of highly acclaimed keynote presenters, as well as Federal Ministers and sector leaders with a focus on delivering the most effective services to children, families and young people.

As social service organisations we are always at the cutting edge of emerging trends and changes in society – for the FRS sector, especially for vulnerable children, families and communities.

The theme for the FRSA National Conference 2022 – Together we can: Connect, Innovate, Transform captures the spirit, resilience and adaptivity of the family and relationship services sector and will be held at the Hilton Adelaide, 16-19 May 2022.

Since 2020, the sector’s ability to adapt and respond was tested like never before.  Alongside with ‘usual’ challenges of life, – the sector has found itself actively responding to bushfires, floods and the unprecedented impact of COVID-19 and the resulting period of ongoing social/physical distancing.  Life as we knew it ceased to function in the usual way.  As ‘essential services’ continued to provide vital support throughout this period, our sector remained connected to children, families and communities.  Some of this work was done face-to-face but to a large extent, provision of services moved to an online/technologically aided environment.  The striking feature from that time was how quickly services adapted to the rapidly changing environment to ensure that children, families and communities continued to be supported as the crisis unfolded.   As life continues and we adapt to new ways of working and engaging with children, families and communities what are the new challenges that arise for both the sector and for society.

FRSA acknowledges that there is some uncertainty about what will Australia’s future will look like in the coming months. We are hopeful, however, that come May 2022 we will be in a position to come together as a network in person. We know the sector is eagerly awaiting the day we are able to meet again for this event, face-to-face, to engage in the rich experience of knowledge and networking that the FRSA National Conference delivers.


This is an Australian Community Workers Association endorsed CPD event. Members can claim Continuing Professional development (CPD) hours for their participation.


To read the abstracts of the presentations or view the PowerPoint presentations from Conference, download the PDF version of the program below and click on the session you are interested in.

Please note:

  • Program is subject to change
  • Optional cost Pre-Conference workshops are on Monday 16 May 2022
  • The Conference begins on 17-19 May 2022


Senator the Hon Anne Ruston


Senator Jenny McAllister


Anne Hollonds


April Lawrie


The Hon Deputy Chief Justice Robert McClelland


Patty Kinnersly


Dr Ann O’Neill AO


The Hon Dr Kay Patterson AO


Dr Rae Kaspiew



FRSA is proud to launch the fifth e-Journal of peer-reviewed papers from the annual FRSA National Conference.

This e-Journal expands on the FRSA National Conference 2022 theme: Together we can: Connect, Innovate, Transform. This year’s e-Journal features eight papers showcasing a breadth of practice wisdom, research evidence and insights that reflect the sector’s capacity to adapt to, and innovate, in the COVID environment as well as respond to other environmental challenges and changes. The result is an exciting collection of papers that will provoke thought and inspire action across the sector and more broadly.

The e-Journal is an essential resource for stakeholders within the family and relationship services sector to be better informed on topics relating to the conference theme.


FRSA revisited these presentations from the FRSA National Conference 2022 via a lunchtime webinar series during September 2022.

The presentations are from the Conference’s Thursday morning sessions, which FRSA wanted to showcase again due to factors on the day outside the control of the presenters resulting in low attendance in these sessions. The three presentations are from the Ageing and Telepractice streams. Watch the recordings from the webinars below:

Effective use of Telehealth Delivery in Supporting Children After Separation: Challenges and Solutions | Presenters: Melanie Weinstock & Josette Gardiner, Better Place Australia


Click a Conference day to expand and view the photos from the FRSA National Conference 2022.
If you would like a high resolution copy of any of the Conference photos, please contact the FRSA team at
Pre-Conference Day - Monday 16 May 2022
Day 1 - Tuesday 17 May 2022
Day 2 - Wednesday 18 May 2022
Gala Dinner - Wednesday 18 May 2022
Day 3 - Thursday 19 May 2022


Pre-conference Workshops will be held on Monday, 16 May 2022, commencing at 10am. This years National Conference will comprise of four workshops. More details on each workshop below:

Aboriginal & Torres Strait Islander Workshop - Trauma Informed Care and Practice – an Indigenous approach to developing worker skills

This is a specifically tailored, one day workshop presented by Bianca and Tod from the team at We Al-li.

This workshop begins to unpack ‘Symptom as History’, by examining constructs of collective, historical, complex, developmental, and generational trauma evident in many Indigenous (and other) populations. The workshop places emphasis on developing skills to create culturally safe healing environments, through building culturally competent professionals. It presents tools for developing safe story work through geno-grams or story maps to help map generational stories that provide insight for both client and worker care into traumatic distress and generational resilience in healing or recovery from trauma. Using the construct of circle work or yarning’ circle, it opens opportunity to establish ‘what’s in the field’ in the client group, as well as what’s in the workplace. Vicarious trauma can be a possible outcome of working with distressed clients so the concept of the intersection between communities of care and communities of practice in responding to vicarious trauma, across the organisation, in the workforce and in communities is considered.

Communities for Children Facilitating Partners (CfC FP)

The Communities for Children Facilitating Partner (CfC FP) Workshop has been designed by CfC Facilitating Partners for CfC Facilitating Partners.

The Communities for Children Facilitating Partner Program has been in operation since 2004 to help young children, their families and the broader community. The Program facilitates a whole-of-community approach to support early childhood development and wellbeing with a focus on children from birth to 12 years, and can include children up to 18 years and their families.

This workshop provides an opportunity for Facilitating Partners to come together to:

  • take stock of what the program has achieved to-date
  • discuss the impacts of COVID-19 on the program and on the needs of the respective communities in which the program operates
  • explore pressing issues for the program as identified by participants on the day
  • network with colleagues and share ideas.

Participants will also have the opportunity to hear about the resources and support available to the family and relationships services sector by two leaders in program design and evaluation, and working with children and their mental health and wellbeing respectively:

  • The Australian Institute of Family Studies – Dr Stewart Muir, Executive Manager, Family Policy and Service Systems Research
  • Emerging Minds – Katharine Mclean, Senior Child Mental Health Advisor – Social Services.

The workshop will be facilitated by Sue Christophers, Head of Social and Economic Wellbeing, Anglicare SA, and promises to be a thought-provoking and exciting day for workshop participants.

Family Law Workshop - TBC

(FRSA Members Only)

The Family Law Workshop will include external presentations/training on key topics as well as plenty of opportunity for participants to discuss current and emerging issues for Family Law services and professionals.

We are excited to announce that a two-hour interactive workshop, delivered by the eSafety Commissioner’s office, will be held during the morning session on technology facilitated abuse and its impact in domestic and family violence. Technology-facilitated abuse is a growing and insidious form of control – and one that program managers and frontline workers need to keep abreast with. The session will explore technology use, risks and abuse and help participants to improve safety online and work with clients to build protective strategies.

FRSA members report an ever-increasing number of clients presenting with complex issues, including mental health issues. After lunch, Emerging Minds – an organisation dedicated to advancing the mental health and emotional wellbeing of Australian infants, children, adolescents and their families – will give a short presentation on the resources and training they have available to support professionals in their work.

The afternoon session will continue with a facilitated discussion on current and emerging issues for Family Law Services, within the context of COVID-19 impacts and the ending of grants on 30 June 2024. Representatives of the Attorney-General’s Department will attend for a short Q&A session.

Making the most of your data to better understand your program

Presenters: Stewart Muir, Sharnee Moore & Kat Goldsworthy

This workshop will be delivered by members of the Evidence and Evaluation Support team at the Australian Institute of Family Studies (AIFS). The Evidence and Evaluation Support team works with the Families and Children Activity sector to build their capacity to use evidence and evaluate their programs.

As services continue to adapt and find new ways of working and engaging with families, evaluation can be a powerful tool for helping services respond to that changing environment and to gather evidence to support further innovation. This workshop will draw out the key elements of making the most of existing data and evaluation evidence in planning service transformation. The session will also consider how to maximise the value of existing reporting processes (such as the DSS Data Exchange and SCORE reporting) to help services understand client needs and strengthen their programs.

This full day workshop will help build and embed practical skills. In particular, the workshop will focus on:

  • How to use existing data and evaluation evidence to strengthen programs
  • How to make the most of your existing reporting obligations
  • How to develop a framework for using the data for program evaluation
  • How to build a culture of evaluation.

Ultimately, the focus will be on how services can make what they already do work for them, and how to build on that work.

The session will be interactive and will involve practical exercises and discussion. Service providers will be asked to consider their own program logic and existing data collections and will work through a case study. It will be particularly useful for Families and Children Activity service providers who are interested in building on what they already do, as well as those Families and Children Activity providers who are collecting data about their programs but may not have a clear purpose or framework for using that data.


Registration for the FRSA 2022 National Conference is CLOSED.

Please note that all persons intending to attend the Conference must register, including invited speakers, chairpersons and media. Please register via the buttons below. 


Standard Registration Fee** From 12 March 2022

Member Rates Non-Member Rates
Complete Conference Experience – Including dinner $1,195.00 $1,495.00
Conference Only – No dinner $1,120.00 $1,420.00

** Please note that registrations received after 12 March 2022 will incur additional fees.


Onsite Registration Fee Applicable*** After 16 May 2022

Member Rates Non-Member Rates
Complete Conference Experience – Including dinner $1,345.00 $1,645.00
Conference Only – No dinner $1,270.00 $1,570.00

*** Registration received within this time period prior to the Conference going onsite receive an additional fee of $150.00


Speaker Registration opens 1 February 2021
All speakers must be registered by 11 March 2022

Member Rates Non-Member Rates
Speaker Complete Conference Experience – Including dinner $885.00 $1,070.00
Speaker Conference Only – No dinner $810.00 $995.00


Pre-Conference Workshops

Member Rates Non-Member Rates
Aboriginal & Torres Strait Islander Workshop $150.00 $250.00
Family Law Workshop (All Day) – FRSA Members Only $150.00 N/A
Communities for Children Facilitating Partners (CfC FP) Workshop $150.00 $250.00
Data and evaluation Workshop (delivered by the Australian Institute of Family Studies) $150.00 $250.00


Group Registrations
FRSA 2022 is pleased to offer FRSA Members the opportunity to register five (5) participants and receive the sixth registration complimentary. To be eligible for the complimentary registration, you must register your five (5) participants using the link below. Instructions on how to register your complimentary registration will be provided on the confirmation email. Interested in becoming an FRSA Member? Visit our Membership page.

Please note: When registering the 6 for 5, to receive the 6th registration free the same registration type must be purchased for the entire group.

Need help? Please contact the Conference Secretariat via, or phone on 02 6198 3218.


Brought to you by our Ochre Sponsor:

Thanks to the generous support of Relationships Australia – this year’s Ochre Conference Sponsor – FRSA is pleased to announce that five bursaries are available for Aboriginal and Torres Strait Islander people who are attending or intending to attend the 2022 Family & Relationship Services Australia (FRSA) National Conference, Together we can: Connect, Innovate, Transform.

Bursaries are provided to assist with covering the cost of conference registration, and travel & accommodation to an amount of $500 per recipient. To be eligible you must be an employee of a fully financial FRSA member organisation.

To apply download the application form below and submit the form to Robyn Clough at or you can complete the form online. The applications close Wednesday, 27 April 2022.

Please note, this Bursary Program is open to people who are yet to register and those who are already registered.


Hilton Adelaide

233 Victoria Square, Adelaide SA 5000

Beautifully located overlooking Victoria Square, Hilton Adelaide is at the heart of the city’s business, entertainment, shopping and dining precincts. The Central Market’s, Chinatown and Gouger Street, Adelaide’s most vibrant dining destinations are right next door and at the hotel’s doorstep is the Adelaide tram which will take you directly to seaside Glenelg or along North Terrace.

Hilton Adelaide sets the standard for accommodation in South Australia with a great choice of accommodation, ranging from stylish Deluxe rooms to the Executive Floor rooms and suites.

The hotel boasts extensive leisure facilities with a newly built state-of-the-art gym, outdoor heated swimming pool with spa, a full size tennis court and jogging track. Setting the bench mark in food and beverage; Coal Cellar + Grill impresses with a Seriously South Australian® modern grill menu and for the wine enthusiasts, the glass-encased cellar houses over 550 wine labels. The Collins Bar offers a creative selection of cocktails and snacks, at one of Adelaide’s best locations overlooking the city and square.



From the Airport

From the Airport, proceed East along Sir Donald Bradman Drive for 2km until you see the Hilton. Turn right at Victoria Square and follow the square around, this will bring you to the front entrance.

Distance from Hotel: 6.2 km.
Drive Time: 15 min.


If you wish to use public transport to/ from Adelaide Airport, Adelaide Metro offers an express double decker bus service called JetExpress between the airport and the city.

JetExpress is a Metroticket service. Single trip and daytrip tickets can be purchased from bus drivers. Click the links above for more information to find your closest service stop. Alternatively call Adelaide Metro Infoline 08 8210 1000.

Pick up and drop off is from the bus stop located on the left hand side of the plaza as you leave the Terminal. Click here for Adelaide Airport grounds map.

Shuttle Bus

Airport City Shuttle offers a Door to Door service from Adelaide Airport to Adelaide Hotels and Businesses and return.

Bookings are not needed from the airport, please follow instructions below:

On arrival please make your way to the Information and Tourism Bookings Booth located on the ground floor of the terminal opposite the bottom of the escalator. The friendly staff will help you with your booking and inform you of the next shuttle time (approximately every half hour).

City Shuttle Bus operating hours are as follows:

Monday – Friday from 6.30am – 7.30pm
Saturdays from 6.30am – 5.30pm
Sundays from 6.30am – 5.30pm

The cost is $10 per person each way. Contact City Shuttle on 0433 533 718. For more information on Group bookings (08) 8385 9967.

Car rental
To hire a car from Adelaide Airport, please visit their website


Adelaide is a culinary playground with a smorgasbord of cuisines on offer. South Australia’s capital city is the proud home of world-famous chefs, serving game-changing dishes in stunning Adelaide restaurants and beyond. Steeped in history and drenched in class, wash it all down in Adelaide’s booming bar scene. Adelaide’s Leigh Street and Peel Street are packed with fantastic small bars; you’ll find some of our coolest spots in basements, behind secret doors and down unmarked alleyways. Just minutes away from the city lie some of the world’s most renowned wine regions, from the Barossa and its bold reds to the cool climate Adelaide Hills.

Click here to view some popular dining options in Adelaide


Bursting with culture and flavours, Adelaide is surrounded by buzzing cosmopolitan towns. In less than 20 minutes from the Adelaide CBD, lounge on pristine beaches, explore historic towns or kick back at chic cafes in the leafy inner east. Follow our guide and explore some of the most vibrant towns just minutes from the Adelaide including Glenelg, Semaphore, Norwood, Henley Beach and Port Adelaide.

Click here to view places to visit in Adelaide


We have secured rooms at a selection of rooms at the Conference Venue with flexible terms and conditions exclusively for attendees of the FRSA 2022 National Conference. Book early to secure your room and let our dedicated accommodation team look after you whilst taking advantage of the following:

  • Specially negotiated rates
  • Wi-Fi included for hotel guests booking through KAIGI
  • Flexibility to change or cancel your booking at any time up to 30 working days prior to FRSA 2022 National Conference start date
  • One night’s room rate deposit is all you pay to secure your booking – no full pre-payment needed. Full pre-payment may be made if you prefer.
  • Your deposit is fully refundable up to 30 working days prior to FRSA 2022 National Conference start date

Please note that the hotel may not offer the same rates if you contact them directly.

Need help? Please contact the Conference Secretariat via, or phone on 02 6198 3218.

Reap the benefits of booking with the FRSA 2022 National Conference Managers and staying the officially contracted hotel below:


233 Victoria Square, Adelaide SA 5000

Conference Venue

The conference venue, situated in the heart of Adelaide city, Hilton Adelaide overlooks Victoria Square in the heart of Adelaide’s entertainment and shopping district. They are under 500 meters from local attractions like the Central Market and Chinatown, and two kilometers from Adelaide Botanic Gardens and the University of Adelaide.

King Hilton Deluxe Single Room

Room Rate: $220 per night, includes buffet breakfast.

Views, lounge chair, desk opening window with view, WiFi, walk-in shower

This bright and airy room has opening window with views, plus a modern décor and all the thoughtful amenities. Work is a pleasure at the desk with an ergonomic chair and WiFi access (fees apply).

Enjoy an in-room movie while relaxing on the lounge chair or unwind in the modern bathroom with a separate walk-in shower before retreating to the comfort of the Hilton Serenity bed. 1 x king bed

King Hilton Deluxe Twin/ Double room

Room Rate: $240 per night, includes buffet breakfast.

City view, lounge chair, LCD TV, desk with ergonomic chair, opening window, shower over bath. Enjoy your stay in this room with a view. Opening windows, work station with ergonomic chair and WiFi (fees apply), 24-hour room service, access to the 24-hour gym, swimming pool and full size tennis court. Relax on the lounge chair or unwind with your favourite streaming service through Chromecast before retreating to the comfort of the Hilton Serenity beds.

King Hilton Deluxe Plus Single Room

Room Rate: $255 per night, includes buffet breakfast.

Higher floors, city view, marble bathroom with separate shower and bath, work station. Relax in this well-appointed room with a king Hilton Serenity bed ensuring a restful night’s sleep. The room features an opening window, lounge chair, Chromecast and 24-hour room service. The spacious marble bathroom is complete with a separate bath and shower and luxury amenities including robes and slippers.


2 Flinders St, Adelaide SA 5000

4 minutes walk (280m) from the Conference Venue

EARLY BIRD bookings before 15 March 2022 –

include High speed WIFI and late 12pm checkout

Set in Adelaide’s former Treasury Building, dating from 1839, this polished hotel is a 4-minute walk from Hilton Adelaide, the conference venue.

The modern studio and 1-bedroom apartments offer iPod docks, flat-screen TVs, and free Wi-Fi. Studios feature kitchenettes and lounge areas; upgraded units add kitchens, and separate living and dining rooms. Breakfast provisions (fee) and room service are available.

Studio Apartment

Room Rate: $145 per night. SOLD OUT!

    • Room size: 33-45 sqm
    • King or Twin Bed
  • Kitchenette with microwave, fridge, plates, cutlery and kettle
  • In-room safe
  • Work desk
  • Mini bar and tea & coffee amenities
  • Individually controlled air-conditioning
  • Iron & ironing board
  • Spacious bathroom with shower over bath
  • Bathroom amenities and hairdryer
  • Free WiFi at 1 Mbps for four devices per room
  • Higher speed WiFi upgrade for unlimited devices available at a fee
  • 32 inch LCD TV with Foxtel
  • iPod docking station

1 Bedroom Apartment

Room Rate: $159 per night SOLD OUT!

One bedroom apartments offer a king sized bed in separate bedroom with a fully equipped kitchen with microwave, full size fridge, dishwasher & utensils.

  • Room size: 45+ sqm
  • King Bed
  • Fully equipped kitchen with microwave, full size fridge, dishwasher & utensils
  • In-room safe
  • Work desk
  • Mini bar and tea & coffee amenities
  • Individually controlled air-conditioning
  • Iron & ironing board
  • Washing machine and dryer
  • Separate lounge/dining area
  • Spacious bathroom with shower over bath
  • Bathroom amenities and hairdryer
  • Free WiFi at 1 Mbps for four devices per room
  • Higher speed WiFi upgrade for unlimited devices available at a fee
  • 32 inch LCD TV with Foxtel
  • iPod docking station


The FRSA Conference is a truly national event, attracting over 400 delegates from organisations in every state and territory.

The Conference has established a reputation for delivering high quality speakers and presentations relevant to a range of individuals and organisations working in the family and relationship sector. Sponsorship will greatly enhance your organisation’s profile within this sector as well as allowing you to be seen supporting the work of family and relationship services.

Conference delegates have unique exposure to key products and information. In the past, the event has attracted sponsorship from funding bodies, suppliers and training and research institutes. The exhibition space at the FRSA Conference is one of the largest in the sector, with three days of exposure to delegates.

Sponsoring this conference will enable you to:

  • Reach up to 400 senior executives, practitioners, and academics;
  • Support the work of family and relationship services;
  • Connect to leading Australian NGOs/community organisations;
  • Launch or promote new products;
  • Invest in knowledge sharing and practice development;
  • Showcase your services or contribution to this sector; and
  • Expand your networks to create opportunities.

For further information and to discuss how we can assist you to tailor a sponsorship package to ensure your organisation gains maximum benefit from this opportunity, please contact the FRSA Team at, call the FRSA office 02 6162 1811 or complete the form below.

Keep up with the latest Conference news including call for abstracts, registration, accommodation details, special offers for delegates and more!

Just subscribe to our conference email updates below.

Get social with us! Keep up with the latest updates from the FRSA National Conference 2022 #FRSA2022

CONFERENCE SUPPORTERS - Partners, Sponsors and Exhibitors




Attorney-General's Department

The Attorney-General's Department delivers programs and policies to maintain and improve Australia's law and justice framework.



Department of Social Services

The Department of Social Services' mission is to improve the wellbeing of individuals and families in Australian communities.

Diamond Sponsor


Diamond Sponsor


Bonterra™ is a leader in social good technology, amplifying the work of those who help our world by bringing together people, technology, ideas, and insights.



The Apricot suite of products offers comprehensive case management for non-profit and public sector organizations of any size. Built-in reporting capabilities, client engagement tools, and powerful integrations generate actionable insights and accelerate outcomes.



Penelope offers complete case management with integrated billing capabilities. Penelope is designed to help social good organizations save time for their staff, improve data quality and reporting, and better serve and connect with their participants.


ETO (Efforts-to-Outcomes)

ETO (Efforts to Outcomes) is a case management tool that enables social services organizations to consolidate data, caseloads, and service delivery programs in one system.

Ochre Sponsor


Ochre Sponsor

Relationships Australia

Relationships Australia is a leading provider of relationship support services for children, adults, couples, families and communities.

Gold Sponsor


Gold Sponsor


Uniting is the services and advocacy arm of the Uniting Church, and is one of NSW and the ACT’s largest providers of independent living and residential aged and health care services.

Mobile Office Sponsor


Mobile Office Sponsor

Anglicare Australia

Anglicare Australia is a network of organisations linked to Anglican Church. We are one of Australia’s largest charitable networks, working in every community across the country.

Coffee Cup Sponsor


Coffee Cup Sponsor

Save the Children

Save the Children is one of Australia’s largest aid and development agencies dedicated to helping children. We work hard to protect children from harm and help them access quality education and health services.

Conference App Sponsor


Conference App Sponsor

Mallee Family Care

A leading human service provider of the Mallee region covering north-west Victoria and far-west New South Wales

Lanyard Sponsor and Exhibitor


Lanyard Sponsor and Exhibitor


We provide an online client information platform for human services, working with organisations interested in integrating practice and outcome measurement with client data and related management processes.




Drummond Street Services

Drummond Street Services supports families, promotes connected and inclusive communities and drives innovation and research into family support interventions.




The OurFamilyWizard offers divorced or separated parents an array of tools to easily create an accurate, clear log of co-parenting communication.




Interrelate is a not-for-profit provider of relationship services that specialises in supporting parents and children.




FamilyProperty is the first platform built for family law professionals that simplifies the manual, time consuming and repetitive aspects of family property matters.



Emerging Minds

Assisting professionals and organisations who work with children, parents and families to have the skills to identify, assess and support children at risk of mental health conditions.



Global Training & Professional Development

Global Training & Professional Development provides the expertise and experience to build individuals and teams to perform at their optimum and to drive organisational and personal success..

Reciprocal Sponsor


Reciprocal Sponsor

Australian Institute of Family Studies

Australian Institute of Family Studies is the Australian Government's key research body in the area of family wellbeing.


2022/05/16 09:00:00