FRSA National Conference 2018


Be the change: Leaving no one behind
20 – 23 November 2018
Cairns International Hotel


The FRSA National Conference is one of the largest annual gatherings of practitioners, academics and policy makers working to support children, families and communities. This ‘not to be missed’ event will feature a number of highly acclaimed keynote presenters, as well as federal ministers and sector leaders with a focus on delivering the most effective services to children, families and young people.

To be held on the 20-23 November, 2018 at the Pullman Cairns International Hotel. This year’s theme Be the change: Leaving no one behind is a call to all family and relationship service providers to continue creating better futures for all Australian children, families and communities we serve in our delivery of evidence-informed, collaborative and innovative services.

The theme lends itself to a range of areas of exploration and discussion—from outcome measurement and reporting to FRSA’s current investment into seeking how our sector can take a more coordinated prevention and early intervention approach in its service delivery.

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    Key Dates

    Open Call for Abstracts
    16 April 2018

    Open Early Bird Registration
    7 May 2018

    Call for Abstracts close – CLOSED
    28 May 2018

    Notify Authors
    Mid-July 2018

    Early Bird Registration close – CLOSED
    30 September, 2018

    Standard Registration close
    16 November, 2018

To view the PowerPoint presentations from Conference download the PDF version of the program above and click on the session you are interested in.

Please note:

  • Optional cost pre-conference workshops are on Tuesday 20 November 2018
  • The conference begins on 21-23 November 2018
  • Gala Dinner is an optional cost and is on Thursday 22 November 2018

FRSA is proud to launch the third e-Journal of peer-reviewed papers from the annual FRSA National Conference.

This e-Journal expands on the FRSA National Conference 2018 theme Be the change: Leaving no one behind. This is the biggest e-journal yet with nine papers, which explore the streams of the first 1000 days, key transition points in the schooling years, relationship breakdown and re-partnering, family violence and ageing


International Keynote/Panellist
National Keynote
National Keynote
National Keynote
National Keynote
National Keynote/Workshop presenter
National Keynote
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter
Workshop Presenter


Registration for the FRSA 2018 National Conference is CLOSED.

Please note that all persons intending to attend the Conference must register, including invited speakers, chairpersons and media. Please register via the buttons below.

Registration Fees

Delegate Registration Early Bird Registration Fee*
Before 30 September 2018
Standard Registration Fee**
From 1 October 2018
Onsite Registration Fee Applicable***
After 7 November 2018
Member Full Registration – Including dinner $995.00 $1,195.00 $1,345.00
Member Full Registration – No dinner $920.00 $1,120.00 $1,270.00
Non-Member Full Registration – Including dinner $1,295.00 $1,495.00 $1,645.00
Non-Member Full Registration – No dinner $1,220.00 $1,420.00 $1,570.00


* To be entitled to the early bird registration fee you must have registered and paid by 30 September 2018.

** Please note that registrations received after 30 September 2018 will incur additional fees.

*** Registration received within this time period prior to the Conference going onsite receive an additional fee of $150.00

Speaker Registration

Speaker Registration
All speakers must be registered by 17 August 2018
Registration Fee
Member Full Registration – Including dinner $885.00
Member Full Registration – No dinner $810.00
Non-Member Full Registration – Including dinner $1,070.00
Non-Member Full Registration – No dinner $995.00


Group Registrations
FRSA 2018 is pleased to offer delegates the opportunity to register five (5) participants and receive the sixth registration complimentary. To be eligible for the complimentary registration, you must register your five (5) participants using the link below. Instructions on how to register your complimentary registration will be provided on the confirmation email.

Please note: When registering the 6 for 5, to receive the 6th registration free the same registration type must be purchased for the entire group.

Need help? Please contact the Conference Secretariat via, or phone on 02 6198 3218.



Cairns restaurants rank among the best in Australia. Considering the small population and status as a regional centre in Queensland, Cairns is lucky to have such a wide variety of quality cuisine at our doorstep. Dining in Cairns is unique because they have access to outstanding fresh local produce (especially seafood), and also because the thriving tourism industry attracts world-renowned chefs to the region.

To find a place to dine that best suits your taste, budget, atmosphere requirements and location – click here to view the Cairns Restaurants website.


For all information about Cairns national attractions and must see sights, head to Cairns Attractions.

Introducing Cairns

Cairns is a modern and vibrant city and the gateway to the Great Barrier Reef, Port Douglas and the Daintree Rainforest. Cairns is an ideal base to explore the wonderful attractions Tropical North Queensland has to offer.


Getting around Cairns
Airport transfers

Sun Palm Transport Group operates the only accredited airport shuttle, directly servicing all accommodation providers in the city centre, Northern Beaches and Port Douglas. They also operate the Airport Connect service which links both Terminals to the Translink public transport network. Click here to learn more.

Taxis are available from the main taxi rank in the City Place or along The Esplanade outside of McDonalds or outside the Reef Casino.
More information can be found at the Cairns Black & White Taxi’s web site

Black & White Taxis
(02) 9679 7212

Car rental
To hire a car, please visit Cairns Car Hire or Cairns Car Rental page.


Our Conference Organiser KAIGI have secured rooms at a selection of hotels with flexible terms and conditions exclusively for attendees of the FRSA 2018 National Conference. Book early to secure your room and let our dedicated accommodation team look after you whilst taking advantage of the following:

  • Specially negotiated rates
  • Wi-Fi included for hotel guests booking through KAIGI
  • Flexibility to change or cancel your booking at any time up to 30 working days prior to FRSA 2018 National Conference start date
  • One night’s room rate deposit is all you pay to secure your booking – no full pre-payment needed. Full pre-payment may be made if you prefer.
  • Your deposit is fully refundable up to 30 working days prior to FRSA 2018 National Conference start date
  • Please note that the hotel may not offer the same rates if you contact them directly.

Need help? Please contact the Conference Secretariat via, or phone on 02 6198 3218.

Reap the benefits of booking with the FRSA 2018 National Conference Managers and staying in one of the officially contracted hotels below:

17 Abbott Street, 4870 Cairns, Australia
Conference Venue

Room Type Description Room rate per night
Queen Room City or mountain view room, with 1 queen bed. Includes complimentary wifi. $249.00
Twin Room City or mountain view room, with 2 x double beds. Includes complimentary wifi.  $249.00

2-4 Lake St, 4870 Cairns, Australia

Walking time to Cairns Pullman International Hotel 4 minutes

Room Type Description Room rate per night
2 Bedroom Apartment 2 bedroom apartments have full kitchen and laundry facilities. Bedding configuration is 1 king bed and 1 queen bed or 1 queen bed and 2 single beds. $345.00
(up to 4 guests – 5th guest additional $45 per night)
3 Bedroom Apartment 3 bedroom apartments have full kitchen and laundry facilities. Bedding configuration is 1 queen and 4 single beds or all queen beds. $465.00
(up to 6 guests – 7th guest additional $45 per night)

6 Lake St, 4870 Cairns, Australia
Walking time
to Pullman Cairns International Hotel 5 minutes

Room Type Description Room rate per night
Executive 1 Bedroom Apartment 1 bedroom apartments have full kitchen and laundry facilities. Bedding configuration is 1 king bed or 2 single beds. $205.00
(up to 2 guests – 3rd guest at additional cost of $45 per night)
Executive 2 Bedroom Apartment 2 bedroom apartments have full kitchen and laundry facilities. $310 (per night up to 4 guests – 5th guest at an additional cost of $45 per night)
Executive Hotel Room Includes complimentary wifi. $165.00

1 Marlin Parade, 4870 Cairns, Australia
Walking time to Cairns Pullman International Hotel 6 minutes

Room Type Description Room rate per night
1 Bedroom Apartment Modern and spacious apartments with kitchenettes and a separate living area. $199.00 Sofa bed available for 3rd guest (additional charges apply)
2 Bedroom Apartment Modern and spacious apartments with kitchenettes and a seperate living area.  $299.00 Sofa bed available to 5th guest (additional charges apply)


Welcome to our virtual conference satchel! This virtual satchel is an alternative to providing a satchel to delegates at the conference.

Please take the time to review the promotional satchel material below.



Department of Social Services

Guide to measuring client outcomes

Genealogy — Open Access Journal

Genealogy — Open Access Journal


Family law and counselling programs at Uniting.

At Uniting, we believe in taking real steps to make the world a better place. A not-for-profit organisation, Uniting is the services and advocacy arm of the Uniting Church. We celebrate diversity and welcome all people, regardless of their lifestyle choice, ethnicity, faith, sexual orientation or gender identity.

We also deliver a broad range of family law and counselling programs supporting children and families in NSW.

  • Family and relationship counselling supports families facing challenging times and might be an option for children having difficulty with school, friends or problems related to the extended family such as re-partnering, alcohol or drugs.
  • Family dispute resolution is for separated couples and families. Accredited mediators help parents reach agreements about children and property in a less stressful and more affordable way.
  • Couples counselling is for people with concerns about conflict, closeness and intimacy, or who have a desire to improve their parenting.
  • Separation counselling can help people work through the difficult emotions and changes following separation.
  • Individual counselling is available for grief and loss, depression, anxiety, life changes and worries at work or home.
  •  The Keeping Contact program works with parents who are experiencing difficulty making their court orders and parenting arrangements It aims to strengthen relationships between parents and children, helping them avoid the pain and distress of conflict post-separation.
  •  The Anchor supports children and adolescents after separation, employing community outreach, child consultation, and therapeutic support services.
  • Gambling Help is a counselling service that uses a specialised model of counselling to minimise the negative impacts of gambling. It works with the person who is gambling, their partners and children.

Uniting has many more services for people of all ages, from early learning centres to residential aged care. Visit our website at to learn more.

drummond street services (DS) and queerspace will present on a wide range of topics at the FRSA national conference this year. These include family violence, parenting and evaluation. We are excited to share our learning and knowledge based on the conference theme Be the Change: Leaving No One Behind. 

Presenting her paper ‘Queer-specific intimate partner violence and family violence service provision: A New Experience’, Jill Faulkner of queerspace will address LGBTIQ+ specific intimate partner and family violence service provision. Jill will explore how to include LGBTIQ+ people in family violence prevention and response, and knowledge gained from the implementation of queer-specialist services.

Beth Mc Cann and Shae Johnson will present on the organisation’s use of multi-measure questionnaires to assess outcomes across six domains of individual and family well-being including adult psychological health, child/young person emotional wellbeing, parenting and family functioning, couple/co-parent relationship, financial hardship and community connectedness. Findings from in-house evaluations revealed much about the presenting needs of clients entering DS’s multiple service sites and has aided assessment of where DS programs are having the most impact.

Beth and Shae will demonstrate how drummond street service evaluations are able to better identify distress levels at the commencement of service and assess changes over time; as well as how DS identifies which families are being best supported and how DS can tailor services for those in greater need.

DS are also proud to announce presentations form Stephen Thorpe (Dardi Munwurro Indigenous Leadership Training & Coaching), Sharon Hughes (DS) and Andrew Rush (DS) who will discuss the structures and processes involved in drummond street services contribution to Ngarra Jarranounith Place, a great program which aims to improve Aboriginal men’s relationships with children.

Helen Rimington and Beth McCann will present on some drummond street service research findings in their presentation ‘Look how many likes we got baby!’. This outlines the implications of social media parenting, including the extension of strict gender roles and the impact online parenting may have on children later in life.

Heading to better places – Better Place Australia

As an institution, FMC has seen and been through a lot with the many thousands of Victorians it’s helped since its humble beginnings in the mid-1980s. It started as part of a pilot program for a family mediation service in a single office in outer suburban Melbourne 33 years ago, with a focus on helping families at risk of breaking down and assisting separating couples with their domestic arrangements. In the ensuing years, personal relationships within the society have grown ever-more complicated and FMC expanded its services to meet those changing needs.

As an organisation we have continued to adapt and grow our services to meet those changing needs. We are now a very different organisation compared to as we were in 1985. With the expansion of our services, staff and locations it’s time to better align our brand with who we are now.

As our stand shows at this conference, we have now changed our name to Better Place Australia.

We have expanded of services for clients into new mental health and elder abuse programs, expanded our research and advocacy function, and increased our geographic footprint.

From that single office in Noble Park in 1985, Better Place Australia has grown to an organisation that assists 9000 new clients each year, with more than 90 staff across 25 locations in Victoria. The change reflects our continued commitment to our clients in adapting and growing our services and in strengthening our position as an innovative leader in delivering high quality services.

Now, more than ever, it’s vital that people who find themselves in tough, distressing situations can be offered ways to cope, manage and thrive – to get to a better place, a better space. As we grow, we will continue to help people to become more resilient, to empower them, and to enjoy healthier relationships, by giving them knowledge and skills that enable them to live safer, more secure, more confident lives. Come experience the better place at booth number #8 this FRSA conference.

Find out more at

Every day we see people tackling adversity and walk alongside them to achieve positive change and growth. As leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing, UnitingCare helps people to live life in all its fullness, using our reach and vision to confront injustice.

Our support for vulnerable individuals, families and communities stretches across urban, regional and remote Queensland. Our three Family Relationship Centres alone have delivered more than 30,000 sessions to more than 5,000 clients.

Among our broad range of support for families, we also offer:

  • Family and parenting support
  • Individual, family and group counselling
  • Family law and family dispute resolution services
  • Parenting Orders/Post-Separation Co-operative Parenting Programs
  • Supporting Children After Separation programs
  • Crisis counselling (including Lifeline telephone counselling)
  • Crisis response and community recovery
  • Child protection and care
  • Supported accommodation
  • Financial resilience and wellbeing
  • Gambling Help
  • Men’s Behaviour Change programs
  • Elder Abuse Prevention Unit
  • Seniors Enquiry Line.

UnitingCare is a courageous and creative health and community services provider and one of the largest charities in Australia. Our connection with the Uniting Church means we’re an organisation built on compassion.
Through our accessible services, we’re committed to empowering older people, those living with a disability, people requiring health care in hospital or at home, Aboriginal and Torres Strait Islanders, children and families. In partnership with clients, communities, governments and other providers, we deliver services characterised by innovation and wisdom.

Come and talk to us about the brighter future we see for individuals, families and communities, or visit our website at


Pullman Cairns International Hotel

The Pullman Cairns International offers you a perfect combination of comfort and convenience located in the heart of the city. With its close proximity to the fleet terminal our hotel is of the best location while exploring the World famous Great Barrier Reef and other nearby attractions. Pullman Cairns International is just 8 kilometers from the domestic and international airports and closest to the Cairns Convention Centre.

This unique 5-star hotel in Cairns city reflects the ambience and spirit of Far North Queensland and exudes the architectural style and grandeur of the city centre’s rich colonial past. Enjoy a relaxing treatment and harmonize your soul at Vie Spa and dine on the best local seafood in Coco’s Restaurant.

Exhibition floor plan

Gala Dinner

The FRSA 2018 National Conference Gala Dinner will be held at Tjapukai Aboriginal Cultural Park, Australia’s most accessible venue to experience authentic Aboriginal culture dating back over 40,000 years.  Tjapukai has been sharing the authentic culture and traditions of the local Djabugay people for the past 28 years, providing employment opportunities for their people and giving the performers immense pride in demonstrating their culture.

The evening will begin at 6.30pm, semi-formal attire, with welcome drinks and canapes on arrival.

CONFERENCE SUPPORTERS - Partners, Sponsors and Exhibitors


Gold Sponsors

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Reciprocal Sponsors